The nature of the problem is not 100% clear to me.
It sounds like the problem is that you have
* purchased a FirePro card AND
* Adobe Premiere is not working as expected
In that case I recommend one of two things
* Contact Adobe OR
* follow the directions on our home page to handle driver compatibility or hardware issues.
Honestly, it could be us, or it could be them. I absolutely understand the level of frustration involved in buying something that should just work, and it doesn't. Unless this is a software development issue, you're in the wrong place.