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rburkett
Staff

CodeXL installer fails on Win7

During installation, I get the following error message:

"There is a problem with this Windows Installer package.

A program required for this install to complete could not be run.

Contact your support personnel or package vendor."

Then the installation aborts.

Is there a log file I can view to find out what program the installer fails to execute?

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3 Replies
dorono
Staff

Hi,

Use the /L*V command line argument to generate a log of the installation.

For example: "AMD_CodeXL_1.0.2409.exe /L*V c:\temp\CodeXL_Install.log"

If you upload the log file we'll take a look at it.

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OK, log file attached. Thank you!

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Actually, I was able to successfully install CodeXL after uninstalling AMD CodeAnalyst, per this other thread: http://devgurus.amd.com/message/1285503#1285503

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