cancel
Showing results for 
Search instead for 
Did you mean: 

Archives Discussions

joshhua5
Journeyman III

codeXL BSOD on Windows 8

The title pretty much explains it all. I've tried to install codeXL multiple times and each time results in a BSOD, I have VS12 and VS13 installed.

Are there any known issues of this already?

Tags (3)
0 Likes
16 Replies
dorono
Staff
Staff

Re: codeXL BSOD on Windows 8

I have not received any previous reports about this issue.

Can you please shared the following details:

Which version of CodeXL are you installing?

Do you have AMD CodeAnalyst installed on your station?

What CPU/APU do you have?

Can you upload the dump file created during the BSOD?

One suggestion is to uninstall CodeAnalyst and reboot before attempting to install CodeXL.

0 Likes
mustafakorkmaz
Journeyman III

Re: codeXL BSOD on Windows 8

I'm having the same problem.

I'm using Windows 8.1

I'm installing the latest version (AMD_CodeXL_Win_1.2.3897.exe)

I don't have CodeAnalyst installed.

I have an FX-8350 on a 990FX mainboard.

I tried reinstalling 3 times but all ended with BSOD (Kmode exception not handled - pcore.sys)

Dump: https://skydrive.live.com/?cid=6c0f33712d9b362b&id=6C0F33712D9B362B%211802&action=Share#cid=6C0F3371...

0 Likes
joshhua5
Journeyman III

Re: codeXL BSOD on Windows 8

My issue is giving me the same bspd code, I have a 8150 on the 990FX

chipset. I'm unable to give my dump right now

0 Likes
ekatz
Staff
Staff

Re: codeXL BSOD on Windows 8

Hi mustafakorkmaz and joshhua5,

Do you have CodeAnalyst or a previous version of CodeXL (1.0 or 1.1) already installed?

0 Likes
joshhua5
Journeyman III

Re: codeXL BSOD on Windows 8

No it's a rather new windows install

0 Likes
ekatz
Staff
Staff

Re: codeXL BSOD on Windows 8

I'm trying to reproduce it, but with no avail (for now).

So lets summarize the details we have:

  • CPU: AMD FX-8150
  • OS: Windows 8 64-bit (or is it 32-bit? )
  • No CodeAnalyst or CodeXL 1.0 or CodeXL 1.1 installed.
  • Visual Studio 2012 and Visual Studio 2013 installed.
  • BSOD is observed while installing CodeXL 1.2.

Is this about it? Am I missing anything?

P.S

If you may upload a dump (mini dump is good enough) it will be a great help.

Thanks.

0 Likes
joshhua5
Journeyman III

Re: codeXL BSOD on Windows 8

64 bit and after the reboot, there's two broken icons on the desktop from

the installation.

I'll get the dump tomorrow

0 Likes
mustafakorkmaz
Journeyman III

Re: codeXL BSOD on Windows 8

Hi ekatz,

Have you looked at the dumpfile I uploaded? I have another one here if you couldn't download that one: https://dl.dropboxusercontent.com/u/15437463/110813-17484-01.dmp   

My OS is Windows 8.1 64 bit. I don't have CodeXL or CodeAnalyst installed. And BSOD happens right after the "Installing new services" message of the installer.

0 Likes
joshhua5
Journeyman III

Re: codeXL BSOD on Windows 8

complete memory dump here

https://drive.google.com/file/d/0B20ZnQ-9hBC3UHVyQ29sUUxDLUE/edit?usp=sharing

0 Likes