Adobe Premiere Pro CC crashes when i drag or try to open any video file
the problem becuase Adobe Premiere Pro CC is locked on power saving mode in the switchable graphics menu
as the picture below
soo pleaaaaase fix this issue and unlock Premiere Pro CC
i removed amd catalyst driver and Premiere Pro CC worked fine with the intel hd graphic
so the prolem is from catalyst
laptop info :
dell 5520
i5 3rd generation
4g ram
intel hd 4000
AMD Radeon HD 7670M Series
windows 8.1 64 bit
catalyst version : 13.11
driver backdging version : 13.25.18-131129a-165580E-ATI
amd catalyst control center version : 2013.1129.1143.20969
Solved! Go to Solution.
I just find a solution.Just rename the "Adobe premiere pro.exe" to anything you like.I renamed it to "Adobe premiere pro CC.exe". AMD Catalyst will recognize it as a new app, and you can change the power setting to Highperformance at all.
40 views and no answer !!!! 😕
i'd also like a fix for this please!
Improved GPU support in Adobe Premiere Pro CC
according to adobe, the card is fully supported. catalyst although, has locked the program to the intel card.
it would be greatly appreciated, if the card would be able to do what it promises.
right now, the only way to get the software to work is to either disable the amd card or remove amdocl64,dll from system32.
I have exactly the same problem! Have you found a solution?...
I have the same problem. Premiere CC always crashes when I open a video file.
I tried many different drivvers I found online. Even the newest catalyst doesnt work.
Samsung Ativ Book 8 NP870Z5E
i7 3635QM generation
8g ram
intel hd 4000
AMD Radeon HD8870M Series
windows 8.1 64 bit
I am very disappointed by AMD and Adobe. I bought this particular laptop for editing videos with Premiere CC on the go and now it doesnt work at all.
I could fix the problem on my laptop by installing this drivers: http://www.leshcatlabs.net/forums/viewtopic.php?f=6&t=161
Maybe this also works for you.
I just find a solution.Just rename the "Adobe premiere pro.exe" to anything you like.I renamed it to "Adobe premiere pro CC.exe". AMD Catalyst will recognize it as a new app, and you can change the power setting to Highperformance at all.
i tried this and it's work ... thanks dude