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AI Discussions

HangLi
Journeyman III

Installing RyzenAI stuck for AI 9 H 365

Hi. I use Mechrevo 星耀14-9CC4U with Ryzen AI 9 H 365.

I am a developper. I an configuring the NPU development environment by following the instruction: https://ryzenai.docs.amd.com/en/latest/inst.html

I got this laptop completely brand new and have the pure Windows 11 家庭中文版 (Edition Home Chinese Version): 24H2 version 26100.4202

I have successful install required dependences:

NPU driver: 32.0.203.257

Visual Studio Community 2022 with Desktop Development with C++ (default options)

Anaconda latest version (2025/6/8)

 

Issue: the installer (Ryzen AI 1.4.0) stuck at status "Installing packages in conda environment (This step may take up to 20 minutes)". I wait for a long time (more than 40 minutes), but nothing happened. No CPU activities, no network activities, no memory activities from task manager.

 

Anyone can help? Thanks so much.

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HangLi
Journeyman III

Oh, sorry. It was finally successful. But it really took a very very very very long time to create the env. Maybe 40 mins, I don't know since I was taking a shower during it was running at my last try.

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HangLi
Journeyman III

Oh, sorry. It was finally successful. But it really took a very very very very long time to create the env. Maybe 40 mins, I don't know since I was taking a shower during it was running at my last try.

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