Hi. I use Mechrevo 星耀14-9CC4U with Ryzen AI 9 H 365.
I am a developper. I an configuring the NPU development environment by following the instruction: https://ryzenai.docs.amd.com/en/latest/inst.html
I got this laptop completely brand new and have the pure Windows 11 家庭中文版 (Edition Home Chinese Version): 24H2 version 26100.4202
I have successful install required dependences:
NPU driver: 32.0.203.257
Visual Studio Community 2022 with Desktop Development with C++ (default options)
Anaconda latest version (2025/6/8)
Issue: the installer (Ryzen AI 1.4.0) stuck at status "Installing packages in conda environment (This step may take up to 20 minutes)". I wait for a long time (more than 40 minutes), but nothing happened. No CPU activities, no network activities, no memory activities from task manager.
Anyone can help? Thanks so much.