Drivers & Software

[kruszkush]

Every now and then I get this error. I have already tried formatting entire C disk, so I got new Windows and problem still persists. There has been at least one AMD Graphics update, so this problem happened both on previous and current version of that driver.

Thing happened on both Windows 10 x64 Home and currently Windows 10 x64 Pro.
I tried running MemTest64 for 3 minutes and there was 0 errors.

I uploaded Dxdiag.txt + nfo.nfo


I never had blue screen while playing any video game, it happens only when browsing or just being in desktop. However sometimes when I play games, computer just shuts down, as if there was no power for 1 second.

[mickeekung]

I also have this problem on my ASUS 5600XT. I think AMD don't want to resolve this problem anymore.

[chad27]

I was having that same error on my system. I downloaded the latest graphics driver 20.4.1 and that help some however I would still get that error at times. Then headed back to the AMD site and noticed there was a updated chipset driver for my b-450 mother board. Since updating the chipset haven't had any issues with that error anymore. Maybe that was the fix I dunno,but hasn't happen since. Most of mine was black screens system reboots. Few blue screens

[chad27]

I take that back my machine just crashed

[kruszkush]

Bump...

[mickeekung]

try this it may work. https://community.amd.com/thread/251474 

[wilson88leung]

I have 5600XT and was running on driver 20.4.2. suddenly my machine keep crashing with blue screen consistently:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffd28653bab010, 0xfffff80289e90818, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: f397a9f1-760e-431e-aa08-129d9f8ee0dd.

I had to fall back to driver 20.2.2.