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Drivers & Software

pac-man13278
Journeyman III
‎01-13-2020 05:08 PM

How do i fix my laptop to stop freezing every 3 seconds.

A few months back windows installed a update that I didn't know about updating my drivers or something now my laptop freezes every 3 seconds. I have tried to install AMD 2020 adrenaline and that has the same effect. My gpu is AMD a6-6310 apu with radeon r4 graphics driver.

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6 Replies
pac-man13278
In response to kingfish
Journeyman III
‎01-14-2020 05:38 PM

How long does this take to download it has been 3 hours and it's still checking for hardware?

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kingfish
In response to pac-man13278
MVP
‎01-14-2020 06:02 PM

Check that you disabled your anti-virus and the download is permitted through the firewall..

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pac-man13278
In response to kingfish
Journeyman III
‎01-23-2020 04:23 PM

Sorry to get back so late but i tried Sorry to get back so late but i tried this and it still didn't work this and it still didn't work. Ive been doing express install am i supposed to do custom?

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jojosensei
Journeyman III
‎02-26-2020 08:21 AM

I have an AMD A6-7310 with R4 too and I have the same problem. Has anyone found a solution ?

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willgetitdone
In response to jojosensei
Journeyman III
‎12-07-2020 06:00 PM

I installed a driver from 2015 off the dell website.   https://dl.dell.com/FOLDER03285245M/1/Video_Driver_2XXPJ_WN32_15.201.1101_A01.EXE

AMD Radeon R2/R3/R4 Graphics Driver

This package provides AMD Radeon R2/R3/R4 Graphics Driver and is supported on Dell Inspiron 3441/3541 and Vostro 3445 running the following Operating System: Windows 10.
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