AnsweredAssumed Answered

ryzen 7 2700x restarts or black screen

Question asked by jaumes on Jul 14, 2018
Latest reply on Jan 10, 2020 by smithb1981

Hi! Y have Ryzen 7 2700x with automatic OC from the AMD boost, reaching 1.49V. sometimes, my computer restarts, it does not matter if I'm playing or the computer is on the desk doing nothing, sometimes it restarts or it stays on a black screen and I have to turn off the power and turn it on again.


My setup(bought a week ago):

- Ryzen 7 2700x

- Asus rog strix X470-F

- EVGA SuperNOVA G3 750

- G. Skill FlareX DDR4 3200 16GB (8GBx2)

- SSD Samsung 500GB

- HDD 1.5TB

- Liquid refrigeration Alphacool CPU Eisbaer 360


I'm running the RAM at 3200Mhz. U think the problem is the Voltage from the proccesor, 3200Mhz RAM or? The PSU is new two days ago and motherboard a week ago. What can I do? When I'm on Prime95 with stress test it works, but when I play or I'm afk the computer restarts or black screen, on Windows Event View It says always Kernel-Power id 41 Category 64, on details all is 0.


Need some help, thx.