VSR does not work correctly at R9 390 for 6 months.

Discussion created by phenixn70 on Jun 14, 2019
Latest reply on Oct 29, 2019 by phenixn70

Beginning with driver Adrenalin 2019 Edition 18.12.2, when VSR is ON in AMD Radeon Settings lose the ability to select a 3200x1800 screen resolution for a display connected via HDMI (and recently through DVI) (I have Panasonic-TV TX-LR32X5). My TV is HDReady. In driver 18.12.1 and earlier this opportunity is.
And one more problem - when I choose the remaining available VSR resolution 2560х1440, then the active resolution 720p is turned on instead of 1080p. Previously, when I chose 3200x10800 I had an active signal 1080p.
My system:
CPU Intel Core i5-4460
Motherboard MSI B85-G41 PC Mate
System Memory 16311 MB  (DDR3 SDRAM)
Video Adapter MSI R9 390 GAMING 8G
Radeon Software Version 19.5.2
Windows Version Windows 10 Pro (64 bit) 1903
Monitor Panasonic TV model - TX-LR32X5 (supports 1080p60Hz)

P.S. I already wrote 2 times to tech support and sent 2 times the report, but this has not been fixed, and the support responds with a couple of standard tips, and then silence.

I have already raised this problem here earlier on the forum (Virtual Super Resolution (VSR) does not work on TV with HD ready through HDMI ), in the end it was approximately fixed in six months, but now some idiot did it again.

There is no possibility to choose 3200x1800 even for a monitor whose 1920x1080 is the native screen resolution.


Now I installed the latest video drivers 19.6.2 And now in the list all modes of 1920x1080 modes for my TV it became recommended (see photo) and after turning ON the VSR, now the image is not reset to 720p. That's all. The most important thing is that there is no possibility to choose a resolution of 3200x1800 and 2560x1440 that works with an active 720p signal and has not been fixed.

UPDATE2: I tried to make a clean installation of 19.6.2 using the DDU - nothing has changed, which is a pity.