when i got a amd gift code from newegg for buying rx580. so i entered code in amd rewards but the window pops up like this https://ibb.co/cEp2WV.(english:error Further action is required to verify the coupon code. Fill out the support form and provide the following: If you receive a printed coupon code, you must upload an entire image (a photo or scan, such as PDF, JPG, etc.) of the printed coupons showing (a) the invoice / receipt and (b) the coupon code. If you received an electronic coupon code, you'll need to upload an untrimmed full image of the receipt with the coupon code (screen capture or original email). To go to the support form, click on the support form. If you believe you have received this message in error, please contact support. www.amdrewards.com/support)
so i sent a support form but reply did not come after about four days.
im korean so i sent a support form by korean account and sent it again by U.S. account(with VPN)
If...they ignored me? I really confused.