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zhuang_gou
Journeyman III

Bluescreen,AuthenticAMD

When I run the 3D,the BSOD happened.Probably caused by:AuthenticAMD,i want to know how to solve this problem.

And I debug the minidump file,the result is :Error    : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)as shown below.

Loading User Symbols

Mini Kernel Dump does not contain unloaded driver list

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffb4083ab6c858, 0, 0}

Probably caused by : AuthenticAMD

Followup:     MachineOwner

1: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

WHEA_ERROR_RECORD structure that describes the error conditon.

Arguments:

Arg1: 0000000000000000, Machine Check Exception

Arg2: ffffb4083ab6c858, Address of the WHEA_ERROR_RECORD structure.

Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.

Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

------------------

KEY_VALUES_STRING: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffb4083ab6c858

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR:  0x124_AuthenticAMD

CPU_COUNT: 4

CPU_MHZ: a87

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 65

CPU_STEPPING: 1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  AH1800139-NB1

ANALYSIS_SESSION_TIME:  11-15-2018 09:19:13.0344

ANALYSIS_VERSION: 10.0.17763.1 amd64fre

STACK_TEXT: 

ffffee00`a7c5a5a0 fffff802`72516a99 : ffffb408`3ad84040 ffffb408`3ab6c830 fffff802`724215e0 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b

ffffee00`a7c5aad0 fffff802`723357b8 : ffffb408`3ab6c830 fffff802`72111471 00000000`00000000 b4083a99`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d

ffffee00`a7c5ab00 fffff802`723364cb : fffff802`72421580 fffff802`724215e0 ffffb408`3ad53058 ffffb408`3a063c30 : nt!WheapProcessWorkQueueItem+0x48

ffffee00`a7c5ab40 fffff802`7207311a : ffffb408`3a071ad0 ffffb408`3ad84040 fffff802`72434f00 ffffb408`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b

ffffee00`a7c5ab70 fffff802`721376c5 : ffffb408`3ad84040 ffffb408`3a0bc240 ffffb408`3ad84040 00000225`bcbbbdff : nt!ExpWorkerThread+0x16a

ffffee00`a7c5ac10 fffff802`721ce38c : ffff8600`c3251180 ffffb408`3ad84040 fffff802`72137670 b4083a99`02d004c0 : nt!PspSystemThreadStartup+0x55

ffffee00`a7c5ac60 00000000`00000000 : ffffee00`a7c5b000 ffffee00`a7c55000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c

THREAD_SHA1_HASH_MOD_FUNC:  26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

THREAD_SHA1_HASH_MOD:  30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

PRIMARY_PROBLEM_CLASS:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

TARGET_TIME:  2018-11-07T07:41:22.000Z

OSBUILD:  17763

OSSERVICEPACK:  17

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2037-07-13 02:45:39

ANALYSIS_SESSION_ELAPSED_TIME:  4bc

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH:  {6fd7875b-9a1b-9e09-d6d6-816026a875c8}

Followup:     MachineOwner

---------

1: kd> !errrec ffffb4083ab6c858

===============================================================================

Common Platform Error Record @ ffffb4083ab6c858

-------------------------------------------------------------------------------

Record Id     : 01d4766d46ac2391

Severity      : Fatal (1)

Length        : 928

Creator       : Microsoft

Notify Type   : Machine Check Exception

Timestamp     : 11/7/2018 7:41:22 (UTC)

Flags         : 0x00000002 PreviousError

===============================================================================

Section 0     : Processor Generic

-------------------------------------------------------------------------------

Descriptor    @ ffffb4083ab6c8d8

Section       @ ffffb4083ab6c9b0

Offset        : 344

Length        : 192

Flags         : 0x00000001 Primary

Severity      : Fatal

Proc. Type    : x86/x64

Instr. Set    : x64

Error Type    : BUS error

Operation     : Generic

Flags         : 0x00

Level         : 3

CPU Version   : 0x0000000000660f51

Processor ID  : 0x0000000000000000

===============================================================================

Section 1     : x86/x64 Processor Specific

-------------------------------------------------------------------------------

Descriptor    @ ffffb4083ab6c920

Section       @ ffffb4083ab6ca70

Offset        : 536

Length        : 128

Flags         : 0x00000000

Severity      : Fatal

Local APIC Id : 0x0000000000000000

CPU Id        : 51 0f 66 00 00 08 04 00 - 0b 32 d8 7e ff fb 8b 17

                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffb4083ab6ca70

===============================================================================

Section 2     : x86/x64 MCA

-------------------------------------------------------------------------------

Descriptor    @ ffffb4083ab6c968

Section       @ ffffb4083ab6caf0

Offset        : 664

Length        : 264

Flags         : 0x00000000

Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)

  Status      : 0xf600000000070f0f

  Address     : 0x00000000feb08700

  Misc.       : 0x0000000000000000

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1 Reply

See if this old Microsoft Forum about your error helps in diagnosing your problem: BSOD (WHEA_UNCORRECTABLE_ERROR) - Microsoft Community

This from Ten Forums concerning the same error: Windows 10 Help Forums Windows 10 Help Forums

Both threads on both forums seems to indicate hardware issues (CPU) Both threads can give you an idea on how to troubleshoot your problem.

Difficult to do anymore since you didn't provide any computer information for Users troubleshooting your issue.