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Thread stuck in driver (Dell 7520 laptop)

Question asked by dan93 on Sep 16, 2018

Hello

I have a Dell Inspiron 7520 laptop. A few days ago it froze and now i cant use it properly. It always restart with

Thread Stuck in Device Driver error ( infinite loop problem with AMD gpu driver).  Its a frequent problem with Ati drivers as i see on other pages, forums. There are tons of tipps what i tried, but nothing solved.

So.. i guess Ati driver is the problem (BIOS diagnostic said everything fine with hardwares). I cant use my laptop in normal mode while Ati gpu is "online". It always cause infinite loop restarts. I went to safe mode--> switched off Ati gpu in Device manager---> go back to normal mode and everything works, nothing problem. I just dont have normal gpu now, only the integrated  Intel HD 4000.

 

I tried reinstall windows,  reinstall-update-downgrade Ati/Intel drivers, update BIOS. Nothing happend... always the same issue. Any idea?

 

Daniel

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