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Drivers & Software

pugaroo
Journeyman III
‎09-07-2018 10:47 PM

AMD A10-7800 Radeon R7 driver not installing

AMD Graphics Card

    • AMD A10-7800 Radeon R7
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 8.1 64bit
  • Driver version installed
    • Attempting to install version 16.12.2
  • Display Devices
    • All-In-One PC
  • Motherboard + Bios Revision
    • I don't know
  • CPU/APU
    • A10-7800?
  • Power Supply Unit  Make, Model & Wattage
    • I don't know
  • RAM
    • 16GB

A picture of the screen I get when it fails is attached.

Preview file
20 KB
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6 Replies
kingfish
MVP
‎09-08-2018 06:42 AM

** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:

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pugaroo
In response to kingfish
Journeyman III
‎09-08-2018 06:08 PM

I have a single update that keeps failing which is,

SteelSeries ApS - HIDClass - 2.4.10.1

And what are service packs?

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georges
Challenger
‎09-10-2018 04:36 AM

Why you don't update to Windows 10 to get the newest drivers?

It's still free (legally)

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pugaroo
In response to georges
Journeyman III
‎09-11-2018 06:09 PM

If I could update to win 10 I definitely would but the free upgrade is over isn't it?

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georges
In response to pugaroo
Challenger
‎09-12-2018 03:01 AM

Officially yes is over, but you can update to windows 10

It's going to be activates automatically so it's still free

Make a Google/youtube search and find the latest guide

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