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General Discussions

vyshnav1700
Journeyman III
‎09-10-2018 08:01 AM

i purchased recently a RX 580 8gb ,and i register it in msi site and they give me code and they forward it to amd rewards site when i trying to redeem it showing a error msg contating need to further verification i sended all the details and everthing ti

i purchased recently a RX 580 8gb ,and i register it in msi site and they give me code and they forward it to amd rewards site when i trying to  redeem it showing a error msg contating need to further verification i sended all the details and everthing till now no respond from there ,how long take for it any one know

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Ray_AMD
Community Manager
Community Manager
‎09-10-2018 09:46 AM

Please provide more information. Are you getting an error on the MSI website or AMD Rewards ? What is the exact error message ? Please PM me with the email address you used on Amdrewards and the ticket number you opened.

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