Graphics Cards

[mfabian]

Yesterday, Windows 10 installed the latest driver update 18.8.2 for my Radeon RX 540 on my HP Elitebook 850.

The consequence was that some programs started up with a blank screen. The programs did work (in fact, clicking on areas where a button supposed to be, caused a reaction) but everything in these programs was white.

Programs affected: SSMS (SQLServer Management Studio), Windows Power Shell ISE, ServiceTierAdministration.

However most programs still worked fine. Namely Excel, Word, Outlook, Firefox, Edge.

I tried to downgrad to driver version 18.5.1 but that didn't solve the problem.

Solution: In Device Manager I disabled Display Adapter "Radeon 500 Series". Using the default Intel(R) UHD Graphics 620 instead.

(Wondering, why my Laptop has two Display adapters in first place).

As I use my Laptop for work and not for gaming, the solution with the deactivated Radeon works for me.

Nevertheless I wanted to bring this bug to the attention of AMD to help you avoid a bunch of frustrated gamers out there :-)

[mfabian · Accepted solution]

I guess I need to apologize for the above post, blaming the Radeon drivers for my "White Screen" problems.

I found the culprit: it's duetdisplay (www.duetdisplay.com), a software which allows to connect an iPad via USB to the laptop.

After uninstalling duet (and re-installing Radeon 18.8.2) everything works fine.