13 Replies Latest reply on Aug 28, 2018 4:53 PM by truth

    the fan of my sapphire radeon rx 550 does not work and causes the card to overheat and standby


      The fan of the graphics card works before booting on windows.
      After the start of windows the fan stops working, it causes overheating of the graphics card and its power off.
      Despite the use of radeon setting and wattman with the factory settings the fan of the graphics card never starts.
      I do not use any third-party software for the graphics card, I only use the "win10-64bit-radeon-software-adrenalin-edition-18.8.1-aug17" driver.
      thank you in advance for your help.