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Processors

oopster
Journeyman III
‎08-06-2018 11:25 AM

How do I correctly send proof to AMD to receive the boot kit?

On friday, I sent the request to AMD for a boot kit, in which they replied that I needed to send the proof of invoices, contact with the motherboard manufacturer, processor etc and then I sent them pictures of it all as a reply to the email. I have gotten a response, but it is the same email asking for all the proof as before. How do I know if they have received the images?

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4 Replies
noodles59
Miniboss
‎08-06-2018 04:54 PM

I would think copy/scan/photo of retailer's invoice listing mobo/CPU should be enough

elstaci
MVP
‎08-07-2018 11:43 AM

Post the AMD RMA REQUEST ticket number for your AMD BOOT KIT.

Maybe one of the Moderators can check to find out what exactly you are missing from the information they requested.  @ray_m  or  amdmatt​

Ray_AMD
Community Manager
Community Manager
‎08-07-2018 03:57 PM

I've looked at your ticket # 8200824124, and you should have received confirmation that your boot kit is being prepared.

eiancapitulo
In response to Ray_AMD
Journeyman III
‎06-06-2020 06:22 AM

When will i recieve my kit snd how will i know if it registered

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