cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

abzthur
Newcomer

Blue screen!

Hi, i have a notebook with Radeon R5m330, and every time i tried to update the driver(18.5.1 to 18.7.1):BOOM!Blue screen.So, what can i do?? Sem título.pngSem título.png

0 Likes
3 Replies
benman2785
Big Boss

does your laptop has an APU?

use DDU (in safe mode) to clean old driver and try again

also not working?
reinstall Windows - disable auto-driver install - remove old driver - update to latest windows - reboot - install latest driver for your mobile gpu from AMD - reboot

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
abzthur
Newcomer

I will try with DDU, and my laptop doesn't have APU

0 Likes

AMD Radeon™ R5 M330 Drivers & Support | AMD

here is your driver

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
0 Likes