AnsweredAssumed Answered

Windows won't detect card

Question asked by rpherbig on Jul 7, 2018
Latest reply on Jul 11, 2018 by rpherbig

PC crashed while playing Warframe, now Windows won't detect that my card is installed. I just updated to Adrenalin Edition 18.6.1 last night and haven't launched Warframe since, so I assume this is related.

 

 

System Configuration:

**Motherboard**: MSI 880GM-E41

 

 

**CPU**: AMD Athlon II X3 455 Rana 3.3GHz

 

 

**Memory**: 16GB G.SKILL Ripjaws DDR3

 

 

**GPU**: ASUS Radeon R9 390

 

 

**VBIOS**: n/a (Windows doesn't detect my card)

 

 

**Driver**: Adrenalin Edition 18.6.1

 

 

**OS**: Windows 10 x64 (17134.137)

 

 

Steps to Reproduce:

I'm only guessing that updating my AMD software version is related, but it seems likely. I went to C:\AMD and the latest version, before 18.6.1, is 18.2.3. I assume that means I was on 18.2.3 before the update.

 

 

Expected Behavior:

PC recognizes the card (and therefore my monitor).

 

 

Actual Behavior:

Right now the only way I can access the machine is by remoting in. Even when I do that, the Radeon Settings app won't run because it doesn't think I have a Radeon card installed.

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