Drivers & Software

[thout]

Existing driver: AMD Radeon HD 7640G Version: 13.151.0.0 Date: 19 Aug 2013 (the date the OS was loaded at factory)

HW: HP Pavilion 17 Notebook PC

OS: Win 8.1 (All updates installed, except for Win10 promotionals)

I tried to install the latest driver. The driver installation failed.

I checked system. No events.

I've attached the Install Report file.

Thanks in advance for your help.

[joecrow]

I think you will find that none of the Adrenalin drivers are supported on Win 8.1. Upgrade to Win 10 or live with an older driver.

[thout]

Since Win10 provides no increase in functionality or enhancements for my computing needs, I'll stick with 8.1. I was in the process of eliminating logical possibilities in troubleshooting on another matter. Thanks for reading and replying.

[goodplay]

Your laptop (APU ?) graphics were moved to legacy status (Nov.2015, so no new drivers for any OS).

Use the Laptop graphics update...How to​, for the last available driver.

[thout]

Thanks. I was troubleshooting another problem and this became an issue to eliminate as a possible cause. I did use your link. Worked fine, Thanks!