Radeon Software Adrenalin Edition 18.4.1 still broke

I feel your frustration. It sucks that stuff doesn't work driver after driver.

I won't suggest a opening a support ticket as you obviously have chosen to voice you concerns to people that can't help. We do however have a sympathetic ear as many of us still have issues too.

I asked many of the same questions recently in a hand written letter I wrote to corporate with no answer yet. I hand wrote the letter after sending several emails to corporate email addresses received no response. In fact the only one that responds in any manner ever is Matt and I don't know what he can really do about any of this. My guess being that he and Ray are as likely sick of the situation as any of us. He did not say anything like that. I don't want to put words in anyone's mouth. Just that these guys are smart, and absolutely try to be helpful when they can, the situation comes across to me almost like they are not allowed to help (again my own assumption), so I don't know how they could not share at least some frustration with the situation.

On the pricing, unless I am mistaken. AMD has not benefited from the substantial rise in prices other than selling more volume. That price increase is all at the retail level, so no the MSRP is still the same as AMD initially set but the market, not AMD has dictated the higher price for all of us.

Drivers are working fine, and they are tested.

The fault is your system and not the driver.

Use DDU to clean up any leftovers of old drivers and download again and try.

What system you have, you are just typing some nonsense.

Installed fine for me....

AMD drivers is going worst every new update, i know 18.4.1 is not a final release , but this only explain something.. Adrenaline versions is not working, is a deliverate downgrade, they are thinking more about the mining coins than the gaming performance... is very disappointing, i bought rx 580 last november and IT WILL BE THE LAST AMD GPU... i will buy a nvidia gpu next time, no more mistakes with AMD

Hi,

I will take a look and see if I hit problems with 18.4.1. next week.

I have not updated yet, I am currently running QA testing on a "second hand" R9 Fury X using 18.3.4.
I should be finished that next week.

I think AMD need to talk with Microsoft and start a project to fix installer issues ASAP including helping people out with mix of 'legacy' and GCN GPU on their system.
I think this installer situation needs fixed fast and should be prioritized instead of what I see as marketing features like AMD Link.
This installer situation gives a bad experience to many AMD GPU users, and I think they frequently blame the GPU hardware or bad drivers instead of the installer.

Bye.

Just updated to 18.4.1, installs without issue and seems to work OK so far, so clearly not a general problem!

Try to use DDU. This software completely unloads and reinstalls the new driver.

18.4.1 Drivers are actually ok drivers. I had a Nvidia 660gtx coughing sure it was drivers. Scored a Gigabyte R9 270OC 2G in great nick. Had nothing to loose done the fresh 10 feature update for the sake of it. I did a DDU run after 10 was upto date. For the giigles had nothing to lose. Dirty i5 runs like a dream with the R9 behind it. Its a pot luck of how 10 effects diffrent build with AMD drivers. 18.4.1 has fixed a few issues noticed a dramatic improvement. Saying that I have phased out 3 Nvidia cards now all diffrent series of cards running in builds tho happy with the R9 I scored in wicked condtion.

Guys this is obviously some issue with the new driver. I have the same issue on win10, so you cant blame it on windows anymore. Btw 7 is the most reliable windows, there is no universe in which 10 is better, honestly, some of the posts here...

I tried DDU numerous times, I tried clean install with express and custom settings, I tried disabling avast and windows firewall, even uninstalling. Everytime the outcome is the same - the installation seems to be complete, I see radeon in the tray, but nothing through the right click on the desktop. When I try to open it from the tray it says radeon settings is not available.

I have one last hope, I was installing on win 1709, I am not upgrading to 1803, though I have little hope since none of the previous adrenalin editions were working, all giving me the same issue. Even when I was on Windows Insider program with the latest beta versions. The latest working for me is 18.2.1

Oh and btw...windows always downgrades the drivers to 16.4 or so every time I let the windows updates run (have to be turned off manually as a service)

I have FX8800 with R7 + dedicated R9 385X (which is also funny cause according to the AMD support page it does not exist, only M385 without the X)

Do you use the English language version of your OS ?

Since using the English version of windows there are a lot less problems during install...

I guess AMD only knows the English language, they could blame Microsoft maybe for handling the translation sh...

and updating said OS instead of clean installing leaves too much of the old garbage around that only interferes with a proper working of your pc.

guessing these both are part of the OP's problem.

I found the best trick for a clean install is or even update. I use the English U

I use the Enlgish us version I live in NZ. Install English AMD drivers, smart trick before installing any drivers is I so a system clean & dump all old windows logs backs up I wipe the crapware & load up programs as i need, with CC Cleaner & DDU for display drivers as well & dumping anything not needed bumping the power plan to High preformance & disabling all unessiary promgrams not needed for booting to windows,manually activating as you go. All my Installs are bare bones installs my stepsons I fixed hauls on 18.4.1 drivers behind a 2nd hand R9270 really impred on 1803 no issues been running stable not shutdown 4 days not as many bugs as 1709 had. I was having issues with it on Nvidia drivers on the 1709  updates would power down randomly etc,I isolated the issue by crap drivers as somes1s running it on last years drivers. The boys R9 was a fire it up see if it works had nothing to loose & its how I build alot of my PC's & running better than expected so far so good might wait another week of 2 before I convert the rest.

Another issue arising is from people using 3rd party Anti virus software & 3rd party Browsers which are actually crap. I dont do nothing special with my installs I use bog standard Edge its actually not a bad browser I use Windows defender is the best anti virus around hate to say to every1s opinion Defender works magic without issues. 7 is outdated crap useless for the newer drivers coming out, always use the newest OS you can when they are stable got a better chance to fix under lying issues where outdated OS like 7 isnt & wont be. Hate to say tho 10 isnt as bad as put out & around run clean installs with OS/ drivers . I do clean installs everytime my stepsons proved my point on 1803 with 18.4.1 drivers still running drivers no crashes 5 days solid running happy as a bit of driver lag but no bad bugs as experienced by a lot of others. Hell I am only using 10Pro as is just with basic Defender/CC cleaner & Standard 18.4.1  drivers on a build I had issues with 1709 & crapvidia drivers, its not the drivers as i can state from AMD ends its hardware or software releated 3rd party junk which will be throwing the issues. My gremlin was crapvidia & so happy i junked the mongrel card the boys running the best its ever run.

Shimon your so wrong about the drivers & 10 trust me on that I have the same 1803 update with 18.4.1 drivers on a R7 build running flawlessly without issues. The update issues are mainly from not loading the installs properly. Theres a certain way to load them properly where they wont fail. You think 10 is full of bugs 7 is far more worse than any1 ever states. I junked 7 as soon as 8.1 was released & junked 8.1 for 10 as soon as it was released. Always follows new OS for a Reason as they constantly updated for a reason to keep up with motherboard & cpu releases & micro code updates which is a regular thing I hope the support for 7 ends shortly as was good back in the day but its had its time doesn't keep up with the way things & the world is changing. For best results with AMD drivers you need to be on 10 why bother wasting time on 7. Most issues to are coz of junk free anti virus/Browsers. Edge isnt as bad as you make out its amain browser I use dont have bugs & I have any forms of 3rd party crapware blocked. Trust me run the OS as is as a bare bones install install all that needed minus any crapware 3rd party apps & you wont run into issues, lessons learnt I got 3 AMD builds running flawlessly on these drivers & updates atm without a hitch for to be issues you must be doing something wrong.

most of the sabotaged botched 1709 issues have been fixed since 1803 the 2 systems on the 1803 have been stable as running solid & happy tho its handy to note that Microsoft have rolled a few cumulative patches threw very quickly for a few with stablitiy issues. To note on that I got a couple IT m8s who switch between 10/7 for testing reasons especially with the new CPUs coming out to see which OS runs them happier tho atm from the 1709 to the 1803 after a few patches been told the new 2600xs & 2700xs haul since last few patches have filtered threw tho they are on the Insider builds atm. Microsoft has told them tho 1709 was a botched issue from there end from specter & meltdown coz of craptel forcing early bugged hotfix patches which did more damage than waiting, from January onwards hurt Microsoft they acknowledge it with the insiders with this current 1803 build trying to fix the issues from January still. Tho Microsoft said the security patches stung the 7 builds as well with rushed security patchs hurting 7 builds which wasn't intensional. Got a couple good good IT m8s who do a lot of software coding for Microsoft & from the coding been alot of scrambled code from the exploits of Intel/AMD & even Nvidia throwing the harmony of builds out. I am being posted quite regularly as I post alot of findings to them to relay to Microsoft when I am online half the time I am busy at my full time day time job so only been online for a few hrs a night  usually when I get home from work, as been snowed under with work as a Tradesman atm so kinda havnt had much time for much more testing. Sorry I been a bit arrogant with my views & come off as a know all but just mind is everywhere atm I hope I havnt offended to many, I may jump the gun to but I dont mean to only here to help with my point of view & what I have learnt & know what works to.

I agree 7 is outdated junk people gota learn move with the times & if you wanna run new hardware new build unfortunately you need to be running 10 with the new Ryzens you cant get away with it as its built into the aritecture tho atm the aritecture is ahead of the software to drivers atm so the new Ryzen builds wont get any benefit for at least a another 6 months till the maturity of the OS & proper drivers come into play & being completely new designs still alot of teething problems as to be expected. So people gotta stop complaing & wait for Microsoft to get into the nitty grity & get in depth which they havnt had enough time to get the best from the new builds. Technically Itels & Ryzens atm probly be running at 70% of their full potiential till the next 6 months when things come to play same with APU drivers to.

Hi,

I have sent you the results summary regarding testing of Adrenalin 18.4.1 on Windows 10 18.03, 10 17.09, 8.1 and 7 64 bit.

Bye.

Hi, this problem persist on new driver version 18.5.1 . Radeon settings of driver version 18.2.2 continues to work correctly over graphic driver v 18.5.1. Someone found the solution to this problem?. Formatting a pc that works correctly does not seem like a solution, only to see if that way the video driver configuration program works well.  There would have to be a better solution than formatting the pc.

Hi guys, my OS is Windows 7 (6.1) Ultimate Edition 64 bits SP1 (built 7601) full updated, I have a ASUS R9 380 2Gb graphic card. I followed all the recommendations of the technical support of AMD. I made clean installations, using ddu (last update version) in safe mode. The people of the technical support of AMD, they surrendered with this problem, they told me to do a formatting of my pc. They also did not give me many options, they told me to make clean installs of the drivers using ddu and install all windows updates available, and not much more. Another answer I got is that I wait until some controller in the future works, that is, I resign myself and until some day this problem is fixed, and my answer was very strong to AMD technical support. I read in other post that some people who have windows 10 also have this problem. Radeon settings version and Driver version do not match. Please try again after updating to latest version(s). read post of (brucer 15-may-2018 16:26).

Why would i update my whole windows for an faulty driver from amd?. And also knowing that people who have windows 10 have the same problems .

Thanks.

I found the solution (for me at least) with "Radeon settings version and Driver version do not match" at the Guru site:

Open Registry Editor and set "DriverVersion"="" in HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN

Then end the "Radeon Settings" task from the Windows Task Manager or restart the computer.

"Radeon settings version and Driver version do not match also on 18.4.1!! | guru3D Forums"