General Discussions

[christophyorkshire]

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon (TM) RX 580

Device ID - 67DF

Vendor ID - 1002

SubSystem ID - 1701

SubSystem Vendor ID - 1028

Revision ID - C7

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x8

BIOS Version - 015.050.000.001

BIOS Part Number - 113-D00904RE-103

BIOS Date - 2017/03/01 01:07

Memory Size - 8192 MB

Memory Type - GDDR5

Memory Clock - 2000 MHz

Core Clock - 1266 MHz

Total Memory Bandwidth - 256 GByte/s

Memory Bit Rate - 8.00 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Radeon Software Version - 18.2.1

Radeon Software Edition - Adrenalin

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - AMD Ryzen 7 1700X Eight-Core Processor

OS Name    Microsoft Windows 10 Education

Version    10.0.17134 Build 17134

Other OS Description     Not Available

OS Manufacturer    Microsoft Corporation

System Name    MACHINERYZEN

System Manufacturer    Dell Inc.

System Model    Inspiron 5675

System Type    x64-based PC

System SKU    07EE

Processor    AMD Ryzen 7 1700X Eight-Core Processor, 3400 Mhz, 8 Core(s), 16 Logical Processor(s)

BIOS Version/Date    Dell Inc. 1.3.6, 12/4/2017

SMBIOS Version    3.0

Embedded Controller Version    255.255

BIOS Mode    Legacy

BaseBoard Manufacturer    Dell Inc.

BaseBoard Model    Not Available

BaseBoard Name    Base Board

Platform Role    Desktop

Secure Boot State    Unsupported

PCR7 Configuration    Binding Not Possible

Windows Directory    C:\WINDOWS

System Directory    C:\WINDOWS\system32

Boot Device    \Device\HarddiskVolume1

Locale    United Kingdom

Hardware Abstraction Layer    Version = "10.0.17134.1"

User Name    Not Available

Time Zone    Eastern Daylight Time

Installed Physical Memory (RAM)    16.0 GB

Total Physical Memory    15.9 GB

Available Physical Memory    10.7 GB

Total Virtual Memory    23.0 GB

Available Virtual Memory    14.1 GB

Page File Space    7.15 GB

Page File    C:\pagefile.sys

Kernel DMA Protection    Off

Virtualization-based security    Not enabled

Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions    Yes

Hyper-V - Second Level Address Translation Extensions    Yes

Hyper-V - Virtualization Enabled in Firmware    Yes

Hyper-V - Data Execution Protection    Yes

Playing COD, several times now it has crashed with this error.

Please help

Thanks.

[bearcat22]

Which COD are you playing? Does this happen with other games? A few of the COD's were terrible for memory leaks or something. I played one of them that used 11gb of RAM. Also I noticed that you have 16gb of physical RAM but only 10.7 gb of physical RAM available. Do you have another program running in the background when you try to play the game?

[christophyorkshire]

Howdy,

COD WWII

Nope, only game so far.

Just the normal stuff, like a web browser, IM app, surveillance camera program, Prime music, and just a few icons down by the clock, like dell update, Defender A/V, Spybot malware scanner and some audio drivers.

¯\_(ツ)_/¯

Thanks.

[ajlueke]

Hello,

Sounds like the notorious memory leak issue that plagues the Activision COD games.  Make sure the system harddrive that COD is running on has a paging file enabled.  The paging file can be used as RAM when the RAM fills up.  The reason your 16GB of RAM is filling up is poor memory management by the software developer, but you could also help mitigate the issue by adding more RAM.

To change the size of your page file, navigate to the 'System' section of the Windows Control Panel. Open 'Advanced System Settings' and navigate to the 'Advanced' tab. Click the 'Settings' button under the 'Performance' section to open another window. Click on the new window's 'Advanced' tab, and click 'Change' under the 'Virtual Memory' section.

Try increasing the size of your page file until you have stability.  Make sure enough HDD space is available for the page file size you select.

[christophyorkshire]

So more than:

Installed Physical Memory (RAM)    16.0 GB

Total Physical Memory    15.9 GB

Available Physical Memory    10.7 GB

Total Virtual Memory    23.0 GB

Available Virtual Memory    14.1 GB

Page File Space    7.15 GB

Page File    C:\pagefile.sys

My HDD is an SSD M.2, so between windows and this monstrous 100GB game, my space is low but increase the pagefile to more then 7.15GB?

Thanks.

[bearcat22]

Set it to 12gb if you have the space. Just to test if it's going to fix the problem. You can set it back to 7.15 after if it doesn't work.

[ajlueke]

Do you have another drive you can use to add to the pagefile space?  Even a standard HDD would be better than running out of RAm and crashing.

Looks like the issue is pretty prevalent with PC gamers right now.  No word from Activision about a fix either.

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