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dexee
Newcomer

AMD B350 Gaming Plus and Pro Not booting at all after attaching heatsink

Hi Guys/Gals I am pulling my hair out on this one,

Had got my son the AMD B350 Gaming Pro motherboard and Ryzen 3 Chip with Amd Cooler but when i attach the heat sink to the back plate I get no power or anything to the motherboard, I have tested this on the AMD B350 Gaming plus also. The PSU is working fine so is all the other components. I have tested individually and have discovered its when the heatsink is screwed into the back plate it just seems dead. Any help will be truly appreciated thanks

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3 Replies
benman2785
Big Boss

any shorts? maybe you forgot the isolation between backplate and mobo?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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No shorts it the same on both motherboards. I seen an article in tomshardware about Rizen chips and heat sink pressure issues. It’s defo when I screw heatsink in. If I just place heatsink on top works fine

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benman2785
Big Boss

mh - does the cooler or MoBo comes with any spacers?
because to high pressure can damage MoBo or CPU (or both)

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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