Hi Everyone,
I have following frequent issue in my Toshiba laptop having windows 7 home premium 64Bit with 4GB DDR-3 RAM:
Source
Windows
Summary
Video hardware error
Date
06/02/2018 06:56 PM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393
Files that help describe the problem
WD-20180206-1852-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006F8A390
BCP2: FFFFF88002EB840C
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Other information are as follows :
System Summary :
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer TOSHIBA
System Model Satellite L500
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date TOSHIBA V2.10, 06/05/2010
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale
Hardware Abstraction Layer Version = "6.1.7601.24000"
User Name
Time Zone
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.96 GB
Available Physical Memory 2.56 GB
Total Virtual Memory 7.93 GB
Available Virtual Memory 6.36 GB
Page File Space 3.96 GB
Page File C:\pagefile.sys
Display Summary :
Name ATI Mobility Radeon HD 4600 Series
PNP Device ID PCI\VEN_1002&DEV_9480&SUBSYS_FF801179&REV_00\4&2C2F074A&0&0008
Adapter Type ATI display adapter (0x9480), ATI Technologies Inc. compatible
Adapter Description ATI Mobility Radeon HD 4600 Series
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.634.1.0
INF File oem5.inf (ati2mtag_M9x section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 59 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
I/O Port 0x00002000-0x00002FFF
Memory Address 0xF2100000-0xF21FFFFF
IRQ Channel IRQ 4294967294
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 08/06/2013 11:54 PM)
Kindly look into the issue & advise me the resolution at the earliest.
Thanking you in advance & looking forward to hear from you soon.
Best Regards,
