66 Replies Latest reply on Nov 10, 2018 11:00 AM by sarvr1n

A Fatal Hardware Error Has Occured. AMD Northbridge.

emeraldacid Mar 26, 2016 12:27 AM

So, full admission this is the third time I've had to make a thread for this issue. Past threads have been locked or something similar to prevent replies with no actual solution to the problems, so a lot of this OP will be cut and paste. Anyways, Ever since I built this computer in August last year, I've been having random and unpredictable computer crashes. They aren't blue screens, but it's still an issue because it forces a reboot to get out of the crash, and that causes issues with other things that I deal with, such as internet caches dumping themselves every time, and graphical settings being reset. The actual error message is:

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: HyperTransport Watchdog Timeout Error

Processor APIC ID: 0

System

-	Provider

[ Name]

Microsoft-Windows-WHEA-Logger

[ Guid]

{C26C4F3C-3F66-4E99-8F8A-39405CFED220}

EventID

Version

Level

Task

Opcode

Keywords

0x8000000000000000

-	TimeCreated

[ SystemTime]

2016-03-26T04:14:22.454402600Z

EventRecordID

11690

-	Correlation

[ ActivityID]

{6A20B03F-C35F-4F5F-B22A-9A3EA4F54308}

-	Execution

[ ProcessID]

1464

[ ThreadID]

1924

Channel

System

Computer

EmeraldPC

-	Security

[ UserID]

S-1-5-19

-	EventData

ErrorSource

ApicId

MCABank

MciStat

0xfe00000000070f0f

MciAddr

0xdf326168

MciMisc

0xc00a0fff01000000

ErrorType

Length

928

RawData

435045521002FFFFFFFF03000100000002000000A0030000230C04001A0310140000000000000000000000000000000000000000000000000000000000000000BDC

407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BB30B747B41587D1010200000000000000000000000000000000000000000000005801

0000C00000000102000001000000ADCC7698B447DB4BB65E16F193C4F3DB000000000000000000000000000000000100000000000000000000000000000000000

0000000000018020000800000000102000000000000B0A03EDC44A19747B95B53FA242B6E1D000000000000000000000000000000000100000000000000000000

0000000000000000000000000098020000080100000102000000000000011D1E8AF94257459C33565E5CC3F7E80000000000000000000000000000000001000000

00000000000000000000000000000000000000007F010000000000000002040000030000200F6000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

000000000000000000000000000000007000000000000000000000000000000200F6000000804000B32983EFFFB8B17000000000000000000000000000000000000

0000000000000000000000000000B3F8F31CB1C5A249AA595EEF92FFA63C03000000000000009E07C0E607000000686132DF00000000000000000000000000000

00000000000000000000000000001000000020000003CD438BA1587D1010000000000000000000000000000000000000000040000000F0F0700000000FE686132

DF0000000000000001FF0F0AC0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

000000000000000000000000000000000

I've been trying to solve or get help with this for months upon months but nobody seems to know what the actual cause is. Google searches show that this has been a recurring problem for AMD users since Windows Vista, and to this day there is no solution. I've tried multiple suggestions both from users here, as well as many other help related forums, but none have worked. To date, I have tried:

Updating Drivers: didn't work (Drivers were already fully updated)

Uninstalling and reinstalling all drivers and chipsets fresh: didn't work.

Removing and re-seating the GPU: didn't work.

Using many different power outlets in case the power was dirty: didn't work.

Cleaned out the entire inside of the machine: didn't work.

Multiple different fan settings and orientations to disperse heat differently: didn't work

Stress tests and mem tests: didn't work. (Everything came back as working fine)

Sfc /scannow, chkdsk c: /F /B /X, DISM /Online /Cleanup-image /RestoreHealth, DISM /Online /Cleanup-image /AnalyzeComponentStore, ran DDU in Safe Mode, none of these worked.

The only thing I can even think of left is a Hardware issue, but there have been so many different claims of cause that I wouldn't know where to start. Bad PSU, GPU, CPU, Montherboard, Memory, pretty much everything. What's more, I have zero funds to go about just replacing parts on a whim, so if I'm going to replace a part, I need more info to be certain that I'm fixing the right part. The closest thing to "likely" that I've considered as a purchase is the PSU, since mine runs unusually hot for some undetermined reason (127*C at its recorded hottest, but it's constantly fluctuating between 50-110 on HWMonitor), while the GPU and CPU are running within acceptable temperatures.

My machine specs are:

Radeon R9 270X GPU

ASRock 980DE3/U3S3 ATX AM3+ Motherboard

AMD FX-4350 4.2GHz Quad-Core Processor

16G of Memory

600W Power Supply

Windows 8.1

Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

goodplay Mar 26, 2016 10:26 PM (in response to emeraldacid)

Did you update mobo bios for the 4350.
Have you ever attempted to oc cpu/modify bios settings.
How many ram sticks (are they same make/model/timings).
PSU make/model might help.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  emeraldacid Mar 27, 2016 12:30 AM (in response to goodplay)
  
  I don't think I did anything manually. When I check my BIOS version, I get "SMBIOS BIOSVersion P1.60"
  
  I've never tried to overclock or mess with any of the settings (although the board claims to have a "one button press safe auto-overclock" function, should I ever choose to).
  
  2 sticks, exactly identical as they came in a bundle.
  
  Raidmax Cobra Power RX-600AF-B. 80+ Bronze.
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    goodplay Mar 27, 2016 3:54 AM (in response to emeraldacid)
    
    There is a newer 2.00 bios listed on asrock, if you want to try that.
    Psu is suspect, not a true 600w, 456w on 12v rail (actual peak/sustained output is less due to its rating).
    Can't find a review on it, but the 500w model was a sad p o s.
    Any other error messages in windows reliability history may help narrow down the problem.
    1 of 1 people found this helpful
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      emeraldacid Mar 27, 2016 4:33 AM (in response to goodplay)
      
      Where would I go about getting the update? I get confused by ASRock's website.
      
      I've been eyeballing this since I first was told about the PSU being potentially bad, but since I have no source of income, it's ways off.
      
      I haven't gotten any error messages about the crash from Windows itself, just from the Event Logs. Only recurring errors there are the occasional "failed to start" on some random drivers, but they've never made too much sense to me, and they've never been listed as actual "Errors", just "Information". Only other one was "The machine has recovered from a low power state.", which refers to the forced restart the machine goes through when the crash happens, since it force reboots by cutting power to itself.
      
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      - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        goodplay Mar 27, 2016 5:13 AM (in response to emeraldacid)
        
        http://www.asrock.com/mb/AMD/980DE3U3S3
        If your unsure on how to update, ask on their forum for best option.
        You could also ask about current problem, in case mobo related.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        goodplay Mar 27, 2016 5:52 AM (in response to goodplay)
        
        Forgot, new psu, 600-650w gold rated single 12v rail is plenty for most newer single cards now.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        emeraldacid Mar 27, 2016 11:40 PM (in response to goodplay)
        
        Will leave an inquiry on the forums there, thanks. Don't really feel comfortable risking the BIOS flash unless it's determined or relatively certain that the board is at fault. Right now just focusing on how long it'll take me to dig up $100.
        
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

emeraldacid Mar 31, 2016 8:05 AM (in response to emeraldacid)

Just to keep the topic alive for other potential opinions, if I do manage to somehow get the new PSU and the problem still occurs, what's the next step? I really have no ideas left considering everything that I've already tried.
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

stoyy May 4, 2016 1:05 AM (in response to emeraldacid)

I can see you have tried almost everything. To make a suggestion you can try one more thing. Access your bios, then go to the CPU settings, at the bottom should be voltages, you can set those to manual it particular look for one that is CPU NB VID try to increase that to about 1.3V see if it improves stability, I just found out that some AMD cards draw more power from the rest of the motherboard and cause this error. Am currently plagued by this issue as well but am testing with the voltages to see if that removes the crashes

Will report for more info later on Good luck by the way am never buying anything AMD again
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  emeraldacid May 7, 2016 5:16 AM (in response to stoyy)
  
  If/when the crash happens again, I'll see if changing that does anything. Although it doesn't seem like it'd do anything if the problem is the PSU just not having enough power in the first place.
  1 of 1 people found this helpful
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    epicrulez Sep 7, 2016 8:14 PM (in response to emeraldacid)
    
    Hi,
    Have you ever managed to solve this problem?
    I got similar one. ASRock 980DE3/U3S3, AMD FX-8350 CPU and crashes - not blue screen - just sudden shutdown, x124 bluescreen, same errors in logs as yours. My problem was, that I upgraded BIOS from 1.60 to 2.00. That was mistake. Reverting exactly to 1.60 solved the issue for me, after 3 days of fighting with RAM, CPU cooler, NVidia GTX PCI-E graphics card, analyzing memory dumps... On the other hand I got 750W PSU.
    What kind of cooler do you use? ASRock says on CPU compatibility list for this mobo, that you need to use top-down cooler (like Noctua NH-C14S) for this mobo, due to CPU power section overheating with all FX processors. Phenoms do not require this, but FXes do.
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      emeraldacid Sep 8, 2016 2:29 AM (in response to epicrulez)
      
      Not ever solved, no. In fact, another crash just happened yesterday.
      
      I only have the case fans for dispersing heat. Not counting the one specific to the CPU or PSU, or the two of the GPU, I have three of them. The biggest one is on the front of the case, the second biggest is on the top of the case, and the smallest one is on the back of the case, directly in line with the CPU. The left side of the case is also more of a "screen" to help ventilate heat. I can't afford water cooling since before anything else, I need a new PSU. However, looking at all the numbers with HWMonitor, nothing inside is anywhere near an overheat level. The CPU runs at about 40c, and the GPU at 60c. The only thing that runs abnormally/suspiciously hot is the PSU at 120c, according to the monitor.
      
      Edit: And another one just happened today. These things have been getting more frequent and it's pissing me off.
      
      For the first time in over a year, the crash screen lasted long enough for me to actually take a picture to show what it looks like, since describing it accurately isn't easy.
      
      The crash screen can be and has been basically any color, and it always has those lines across it. It doesn't show up in the picture because of how fast I had to take it, but the lines are all different colors as well.
      
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      - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        atlasminor Dec 17, 2017 9:25 PM (in response to emeraldacid)
        
        You can get the new PSU no problem but, if you just run the PC out to town to a localized AsRock dealer they should be able to get a full diagnostic at a cost of 30$ plus they will not only recommend a PSU or fix, but install the hardware also.
        
        Depends on if you want to solve it, sometimes the only way is to solve a board problem, is to get the entire PBC tested using emery test tools. Then you can ship under warranty back to AsRock along with receipt an get a replacement. Those boards should be good for 3-5 years.
        
        Check your documentation, or just run to shop and purchase a new board of choice , guessing you have a Full-ATX, all new boards will fit your case
        
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

rowanau1234 Oct 13, 2016 7:55 AM (in response to emeraldacid)

I am having this same problem but on my partners Acer Aspire E 15 that was purchased brand new yesterday.

"A fatal hardware error has occurred.
Component: AMD Northbridge"
etc..

This is the second time we have purchased a computer with an AMD processor and this is the second time we have had this problem, the first time we thought it was just bad luck but now I am starting to wonder if its just a fault with AMD processors as I have never had these sorts of issues with the many Intel based computers we have owned. I have also tried all of the methods described in the OP post but nothing solves this problem and being a laptop I wouldn't think that it's a power issue, but I guess anything is possible. Personally I think it's a problem with the CPU but I cannot say for sure. If anyone has a solution or any suggestions I'm sure there are a lot of people that would appreciate it including myself. and thanks to the people that replied so far, I tried updating the BIOS but unfortunately for me there wasn't an update available for my model.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  ferchogtx Jun 25, 2017 2:10 AM (in response to rowanau1234)
  
  I have the same laptop model, and I have the same problem, the system reboots (but in my case, seems to happen only with firefox, and just scrolling pages, big loads of work don't crash Windows)
  
  I instaled the latest set of AMD chipset drivers, and the latest VGA drivers for my APU... this tends to happen like once in a month if unlucky, I can work for 2 months or more, and the thing doesn't crash... it's weird.
  
  My BIOS Revision is 1.13 Insyde... clean installed Windows 10 1607, fully updated.
  
  Any news about this misterious crashes?
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    rebelyell Jun 26, 2017 9:29 AM (in response to ferchogtx)
    
    firefox has issues period.. make sure you update it. firefox is set to use 1 thread but can be set to use 8 which soon will all change with the new firefox comming soon. disable as many extensions as you can on firefox also. i recommend using chrome or chromium and avoid the entire firefox problems.
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      ferchogtx Jun 26, 2017 1:54 PM (in response to rebelyell)
      
      Well, here comes the funny thing... Chrome seems to be now faster than Firefox... not even teh latest updates, now I feel it sluggish compared to Google browser.
      
      How bad... so maybe, now that they are supporting e10 fully in firefox, maybe that is causing this crashes? Weird XD...
      
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    rebelyell Jun 26, 2017 10:48 AM (in response to ferchogtx)
    
    Firefox 54 Finally Supports Multithreading, May Beat Chrome on RAM Usage
    
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

malobee Oct 25, 2017 12:20 AM (in response to emeraldacid)

I have the same issue and fix it sucessfully
amd turbocore technology overclock the computer automatically, but it often make the system hangs

just turn off turbocore and all auto overclock function in bios
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  deepinlove Oct 27, 2017 1:37 PM (in response to malobee)
  
  I'll try that.
  
  I have this problem with AMD Northbridge causing restarts for about 2 years already but in the past the computer restarted maybe once in a month, sometimes once in 2-3 months. Now I updated Windows 10 to Fall Creators and I get those restarts 2-3 times/day. It's really annoying. I searched Google a lot, I tried all the solutions but none seem to work. I'll try to turn off the turbocore just like you said, it would be awesome if this solves the problem. I'll let you know, thanks!
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    jigzaw Oct 27, 2017 5:26 PM (in response to deepinlove)
    
    I setup a system for my son the same motherboard. It has gone through several cpu: FX6300, FX6350 and the last FX8310. It all worked fine the weird setting on this motherboard is setting at Auto: Turbo Clock & APM, best set at Enabled. It seems the auto setting is a mess and tied to Overclock mode. I just kept the setting on those CPUs. I came off from a Asrock 970 Extreme Pro2.0 and its setting is not wonky as the 980DE
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      deepinlove Oct 30, 2017 2:36 PM (in response to jigzaw)
      
      Sadly it happened again. I disabled turbo core but that didn't solve the problem. I tried all 3 settings auto/enabled/disabled but it happens again.
      
      A fatal hardware error has occurred.
      
      Component: AMD Northbridge
      Error Source: Machine Check Exception
      Error Type: 11
      Processor APIC ID: 0
      
      What else should I try to disable? I did reset BIOS to default settings and then turned off turbo core but almost everything else is set to auto so I guess it still does some overclocking. If you have any ideas please help me and let me know. Bios is updated to latest version, all drivers are updated, ssd and hdd have no errors, psu is also ok for my config - Antec truepower 550w gold rated. It has to be a driver or some settings...
      
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      - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        donrob Nov 2, 2017 1:29 AM (in response to deepinlove)
        
        Hey! I had this problem for a long time and what made it stop for me was going into Power Options, then "Choose What The Power Button Does", then "Change settings that are currently unavailable" then UNCHECK "Turn on fast startup (recommended)" then hit "save changes". SHUT DOWN the computer completely, then turn it back on. Something about that setting causes fatal errors. I hope this helps, best of luck!
        3 of 3 people found this helpful
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        deepinlove Nov 2, 2017 3:29 AM (in response to donrob)
        
        I just did that, now let's wait and see what happens. Thanks a lot!
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        techprince Nov 5, 2017 1:52 AM (in response to donrob)
        
        I am having the same issue and i have tested everything.
        
        My Configuration :
        CPU : AMD FX 6300 (stock)
        Cooler : CM Hyper TX3 Evo
        MB : Gigabyte 78LMTUSB3 Rev 6 - F2 (Latest BIOS)
        RAM : Kingston HyperX 4GB x2 1333MHz DDR3
        GPU: MSI RX 480 Gaming X 4G
        PSU: Corsair VS550
        HDD: Samsung 840 SSD 128GB + WD Blue 1TB
        UPS: APC Back-UPS Pro 1000
        OS : Windows 10 Pro x64 1709 (up to date)
        
        I have turned off fast boost as well. If this doesnt change anything then i will revert back to Windows 7. My motherboard doesnt support Windows 10 completely as there are few drivers missing from the manufactures website for Windows 10 (chipset, usb) and i am using the default Windows drivers for the same.
        
        As weird as this sounds, these reboots only started to appear after i updated Windows 10 to Fall Creators. I did not had this issue before on windows 10 as well.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        deepinlove Nov 11, 2017 2:25 PM (in response to donrob)
        
        Not a single bsod since I disabled "fast startup". I had 2-3/day before, now 0 in 9 days. Thank you so much! But I still can't understand how is this possible... I had those even after 4-5 hours of using the pc without restarting it, then how "fast startup" could cause them if I started the computer 5 hours ago? It makes no sense to me.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        donrob Nov 18, 2017 11:34 AM (in response to deepinlove)
        
        Yeah, it's definitely weird. I randomly got the BSOD again a few weeks ago, went into the power settings again and the fall Windows 10 update turned the setting back on. So I'm pretty much certain at this point that setting is the problem. Anyway, glad it worked for you as well!!
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        jovanz Nov 18, 2017 1:08 PM (in response to deepinlove)
        
        Hello guys, first time posting here.
        I got the same error
        A fatal hardware error has occurred.
        
        Component: AMD Northbridge
        Error Source: Machine Check Exception
        Error Type: 11
        Processor APIC ID: 0
        
        I was thinking at first that it was a hardware error, but restarts coincided with Fall Creators Update. My folks' PC was restarting every 5-6 days after getting it, and it has FX 6300 for cpu as well.
        
        I have changed the setting and now I'm waiting to see if the problem is solved, or should i get them a new mobo/psu. Hopefully this fixes it.
        Some guys at Tom's Hardware are having the same issue, and I have linked this thread there.
        This is the thread. Random restarts after last Windows 10 update. - Components
        
        Also, I have reported this problem directly to Microsoft support, hopefully, they will do something about it in the future, buuuut, that is really a long shot. In case You want to make Your problem heard You can go here https://support.microsoft.com/en-us/contactus/ start the chat with the bot and ask to speak with the real person ( yes, process is that complicated, as far as I know, there is no way to chat with somebody directly, but maybe I'm wrong)
        
        The way i see it, we have two options - installing pre-Fall Creators Update version of windows and disabling updates or hoping that this works (and for me this is the preferred option, since I have spent way too much time dealing with this mess)
        
        And I am almost completely certain that this is not a hardware problem, coincidence of so many mobos failing at the same time from the same cause is simply too great.
        
        This PC will be running almost 24\7, I'll use it as my main and I will report back on how it performs.
        
        Also CPU and GPU stress tests are not causing any instability, as well as games, which are working flawlessly. There is no overheating, and I have tried different memory modules. Also - I did a clean reinstall of windows. And checked SSD and HDD for errors.
        
        And of course - I apologize for the wall of text
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        techprince Nov 18, 2017 1:12 PM (in response to donrob)
        
        Its been 2 weeks and my system didnt restart once after disabling fast boot. Thank you.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        jovanz Nov 19, 2017 2:08 AM (in response to techprince)
        
        Just a question about the restart - would the screen just turn black or would You see the actual "restarting" screen?
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        techprince Nov 22, 2017 3:24 AM (in response to jovanz)
        
        Screen turns off and boots from start
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        techprince Dec 16, 2017 1:15 PM (in response to techprince)
        
        FFS, almost 2 months and i didn't have this issue and after the last windows 10 update of december (16299.125) it came back with fastboot disabled. Although i clean installed new crimson drivers for my GPU as well so i will have to test which is causing this problem again. I updated windows and GPU drivers on 14/12/2017 and my pc booted today on 16/12/2017. I have re-enabled fast boot option, cold booted my pc, then re-disabled fast boot option and cold booted pc again. Lets see if this persist.
        
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        Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        jovanz Dec 16, 2017 12:34 PM (in response to techprince)
        
        I can't believe it. It still hasn't happened to me, but if it starts again, reverting to win 8.1 seems like a solution. Let me know if it happens again, please. Thank You.
        
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

jovanz Nov 22, 2017 5:04 AM (in response to emeraldacid)

Same here. Anyway, no restarts since I have disabled fastboot, hopefully, it will stay like this.
Will update in a few days.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  warsun Nov 25, 2017 1:18 AM (in response to jovanz)
  
  If i remember correctly you need to do a clear format if this happens. The reason it's doing that is your driver is incorrect. When you installed it you install over another driver. An they where two completely different types of drivers. So you can do two things.
  1.Go to another computer install that hard drive.Load the other hard drive an not the one installed. Once on desktop. Remove the driver installed on that corrupted disk. Then remove that drive an put it back in its original computer it will show an error but you can then remove both drivers using the AMDCleaner. Problem solved.
  
  2. Strait up Clean format.Removing all data or running the repair. I would recommend this OR third option.
  3.Use the repair CD or try to get into safe mode on Windows 10 HA! Good luck on that. An from there uninstall the driver.
  
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  dot Dec 16, 2017 10:14 AM (in response to jovanz)
  
  Hi!
  Same issue here since Win10 FCU. FX 6300, random restart (1-2 times a week) with MCE NB protocol error (code 11).
  
  Possible causes ruled out so far:
  Overclock, Voltage, RAM, Turbo
  Don't think it's a hardware failure or weakness either.
  
  Did the fast boot trick solved the issue for you guys?
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    jovanz Dec 16, 2017 12:41 PM (in response to dot)
    
    So far it did, but as Techprince said, problem might have came back.
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      dot Dec 16, 2017 5:33 PM (in response to jovanz)
      
      My suspect is the AMD display driver vs Windows.
      Maybe the new WDDM 2.3?
      Anyone on nVidia?
      
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      - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
        
        jovanz Dec 16, 2017 5:49 PM (in response to dot)
        
        Affected pc has GeForce 1060 so we can probably exclude gpu drivers.
        
        I was chatting with MS rep today, he told me the fix is probably in the works. And that the complaint will be forwarded to engineers. So, take that as You will.
        I believe that everyone affected should complain. It's probably the only way to make our voices heard.
        
        However my folks' pc is still unaffected and i hope it stays that way.
        If it starts rebooting I'll just dual boot it with 8.1 until they fix it properly. Which is a shame since 10 is a legal copy.
        
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

malobee Dec 8, 2017 6:56 AM (in response to emeraldacid)

maybe drive issue
1 boot into safe mode
2use
Display Driver Uninstaller Download version 17.0.8.0
3 reboot to nomal mode
3go to Download Drivers and click auto drive and install driver
Automatically Detect and Install Your Driver
Automatically Detect and Install Your Driver
Automatically Detect and Install Your Driver

Automatically Detect and Install Your Driver
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

notfoundsn Dec 18, 2017 8:48 AM (in response to emeraldacid)

First of all, forgive me for my bad English.

I have the same problem. When my pc is demanded in a game, it restarts putting the screen of some random color. "kernel power" and "northbridge" appear in the windows event log. The source I try to discard, because because of this error I bought a new one that I have placed now. My doubt is between the video card and the mother, but I went to a friend's house, we exchanged graphic cards (if my PC was restarting it was the mother, if he restarted his was my video card), 4hs of test and no pc gave error, but when I put my graph back in its place it failed and it restarted when forced.

Mi pc is:
CPU:                  FX-6100
Motherboard:     GA-78LMT-S2 (rev 1.0)
GPU:                  GTX 660 Ti Evga
Ram:                  Generic 4gb 1333 (x2)
PSU:                   MBP750-HS (750W)

This problem occurs in both w10 and w8.1.
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

ugochukwuokoli Jan 8, 2018 7:14 AM (in response to emeraldacid)

A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: 11
Processor APIC ID: 0
Still having same problems, but shame AMD has not said anything about this.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  cbjason Jan 9, 2018 4:37 AM (in response to ugochukwuokoli)
  
  Have you tried the latest Chipset Drivers:
  Desktop
  
  AMD Chipset Drivers 67.9 MB 17.40
  
  Does that make any difference?
  
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

sarvr1n Jan 16, 2018 1:51 AM (in response to emeraldacid)

Greetings!

Brave Men and Women! You are not alone!
I have been fighting those random shutdowns for a few weeks now. It started happening just after installing the newest, non manufacturer, GPU drivers almost instantly. Rumor has it that it is strictly connected to Fall Creators Windows 10 update that took place some time ago.

Anyhow:

Computer:
Nitro AN515-41 / Acer Laptop / FX-9830P with R7 + RX550 Dedicated GPU.

WHEA-Logger ID 20.

A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor APIC ID: 0
The details view of this entry contains further information.

1. Clean re-install of GPU drivers does not work. It happens with all drivers. I went through even older ones.
2. System is not overheating (HWinfo64 in use).
3. Clean re-install of the whole Windows 10 (Delete user data and clean drives option) does help but only until we update GPU drivers.
4. Power socket, power brick, socket extender all are in working order. No spikes or unnatural behaviour.

Pretty much, once we update anything GPU related on the system, the whole system goes nuts and likes to restart at random. Never during gameplay. Always when idle.

Possible solution that minimized the severity of the issue (It is still there):

1. Turn off Fast Startup (Which all of us did).
2. Disable Superfetch service (in CMD type services.msc, then look for Superfetch, then Disable and restart).
3. In the Advance Power options, change the minimum processor state from 0% to 5%.

Now the restarts are happening but not each 10 minutes as it used to be .

The issue itself is a weird one and remains unresolved though.
1 of 1 people found this helpful
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  cbjason Jan 24, 2018 4:04 AM (in response to sarvr1n)
  
  Have you tried the latest Chipset Drivers:
  Desktop
  
  AMD Chipset Drivers 67.9 MB 17.40
  
  Does that make any difference?
  
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  beer-baron Feb 8, 2018 6:48 PM (in response to sarvr1n)
  
  Hi Sarvr1n,
  
  I have the very same Acer Nitro AN515-41 and also have the restart issues. I tried disabling the fast boot option and worked flawlesly for 9 days. Now today I had a reebot. Laptop is like 2 moths old.
  
  Have you found any other solutions?
  
  Thanks in advance.
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    sarvr1n Feb 10, 2018 5:16 PM (in response to beer-baron)
    
    Howdy there good people!
    
    Baron, I am afraid we will have to live with it. Make sure you get all the Windows 10 updates as they go...the few latest ones seem to help out with the issue a bit. Funny enough, I just got another restart few moments after exiting Mechwarrior Online game and trying to log here to answer.
    
    Another thing to try is to get AMD Clean Uninstall utility from their website, get rid of the drivers in Safety Mode, and then try installing them again using the Automatic Driver Install tool. PLEASE BE AWARE, that this process will be a pain in the neck. It was for me. After uninstalling everything, that includes everything AMD GPU from Device Manager, I could not get the dedicated GPU to install properly...but after a few restarts and relaunches of the GPU driver install tool I managed to get it right. Now I get a restart every now and then but it is perfectly fine. Few more updates from MS and we should be fine.
    
    Laptop is a good deal so don't sweat it If you have ane issues or questions hit me ^^.
    
    Be well!
    
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

atlasminor Jan 17, 2018 8:50 AM (in response to emeraldacid)
@Emereldacid
Raidmax Cobra Power RX-600AF-B. 80+ Bronze.
ATX 12V v2.3 / EPS 12V
80 PLUS BRONZE Certified
110 - 240 V 47 - 63 Hz
+3.3V@20A, +5V@20A, +12V@38A, -12V@0.5A ,5VSB@2.5A
your PSU is good when new. This still might mean yur PSU didn't go bad. Get it tested. If your looking for replacement, grab this EVGA 45$ tops , thiwill power your R9 270x upto a 480 of your choice

Amazon.com: EVGA 550 N1, 550W, 2 Year Warranty, Power Supply 100-N1-0550-L1: Computers & Accessories
110 - 240 VAC, 8-4A, 50 - 60 Hz
+3.3V +5V +12V +5Vsb -12V
operating temp 0° to 25° C
Lower budget then yours and no modes not modular, but heard you low on cash. Continuous certified tested tried and true, i own 2 of these. At those prices who wouldn't? Unless you have to have modular and has to be eco or japan caps i don't see the issue with them but that's just me. I'm Silverstone fan myself.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  cbjason Jan 24, 2018 4:05 AM (in response to atlasminor)
  
  The PSU is probably fine. He's probably drawing ~150W absolute max and this issue is happening at idle, not load scenario's.
  Even an average 600W will achieve this no problem. Also this error doesn't appear in any way to be power related.
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    atlasminor Jan 26, 2018 12:57 AM (in response to cbjason)
    
    Sorry man, the Origianl OP thread had the PSU issue, this is a 2-year post that people have used to post other probalems about different hardware.
    
    Anyway to get this thread closed ?
    
    I answered this 2 years ago. Emeraldacids trouble was PSU related, i have no idea what other topics are here or why they are in first place.
    
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    - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
      
      kingfish Feb 9, 2018 12:26 AM (in response to atlasminor)
      
      ray_m amdmatt
      
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

sharkonda Feb 9, 2018 1:51 AM (in response to emeraldacid)

I've tried everything mentioned in this post to no avail. PC works fine without GPU drivers, northbridge error starts appearing as soon as I install them. Sometimes it's when the pc is idle, but almost everytime I try to play a game such as Overwatch/Fortnite. Hope someone comes up with a fix soon. In the mean time I'll try to get a downgraded version of win10 to see if that fixes the issue.
PS, this helped with the idle restarts:
Run SystemPropertiesAdvanced.exe
In the Advanced Tab under Startup & Recovery choose Settings and disable the "Automatically restart" option.
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

leobonilla74 Feb 16, 2018 11:02 AM (in response to emeraldacid)

I have the same problem, we buy a new Acer Laptop AMD chipset and procesor, when its configured from start (new fresh Windows original fabric image) the system go well,once it get updated start to reboots randomlly when the PC are making video tasks (open 3 web pages, youtube + facebook + netflix) and the system reboots 2 or 3 times at a day..... not for a PSU problem.
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

btrday821 Mar 17, 2018 2:32 PM (in response to emeraldacid)

I can only add to this list.
Bought a new Acer Aspire one month ago. Amd cpu and radeon grahics.
Crashes without an error message nearly every day. Happened almost after first installation.
It happens when nothing much running, just Chrome browser active.

A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: 11
Processor APIC ID: 0

- System
- Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {C26C4F3C-3F66-4E99-8F8A-39405CFED220}

EventID 20
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000

- TimeCreated
[ SystemTime] 2018-03-17T15:45:51.731727900Z

EventRecordID 5393

- Correlation
[ ActivityID] {6AFC5671-3AAD-4019-B394-812F62DA8B0B}

- Execution
[ ProcessID] 3104
[ ThreadID] 3656

Channel System
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

mali3 Apr 21, 2018 8:06 AM (in response to emeraldacid)

My computer is a HP Envy 15-ah150na AMD A10 Carrizo. After upgrading to Win 1709 my machine would restart at random times - annoyingly so. Checked Event Viewer was reporting critical event Kernel - Source event id 41 task catergory 63. Went to Task Manager and looked for any drivers that had been rem by win i.e. not installed properly by windows during 1709 upgrade. Low and behold part of AMD chipset drivers had a yellow exclamation mark i.e. rem out by windows
The fix:
installed latest Crimson drivers from AMD for my GPU (still kept restarting & Device Manager Manager showing Amd chipset drivers not installed properly).
Next went to site : AMD Chipset Drivers Chipset Drivers v.17.10 for Windows 10, Windows 10 64-bit, Windows 7, Windows 7 64-bit, Windows 8, W…
& down loaded:
Unpacked and ran installer. This added to existing Crimson driver in some way ? It then showed new drivers available for my computer so clicked on install. Voila a fully working computer again. Device manager shows all drivers installed correctly and no random restarts
Spent many hours looking at both Amd and HP's website trouble shooting - nothing. Nothing similar on web

I think it was the AMD ACPI drivers that windows didn't like ? Not sure

Hope this guides you in the direction to resolve your promblem. If it does please role it out to other users of AMD A10 HP laptop users
Thank you to HP & Microsoft for wasting a lot of my time !
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

senjaro Apr 22, 2018 1:38 AM (in response to emeraldacid)

I'm just reporting in that I have the same issue.

HD:2794GB TOSHIBA DT01ACA300 ATA Device
Moba: Gigabyte Technology Co. Ltd. GA-78LMT-USB3 (Socket M2) %1 Chipset
CPU:AMD FX-8350
OS:Windows 10 Home 64-bit
GPU:Sapphire r9 390 Vishera 32nm Technology
RAM: 2x 4G sticks

Ran as many updates for all 3rd party downloads, cleaned the PC for dust, tested each RAM stick at a time, underclocked my GPU, used DDU to reinstall the GPU, turned off turbo, turned off fast boot, and I'm going to try disabling superfletch on the next reboot. I just realized I was only stopping the process. I'm also going to look into updating the AMD chipset. I remember last time I updated the GPU driver (Radeon software) I didn't see any chipset available.

It's currently rebooting within the first 5 minutes in Windows. It does not occur in Safe Mode.
The crashes began I believe on 4/18/18. The windows version is 16299.371. I have yet to investigate whether that version of windows is causing the problem.
My moba is pretty old and hasnt done much to update for Windows10.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  senjaro Apr 22, 2018 1:38 AM (in response to senjaro)
  
  The problem persists. The PC remains stable under Safe Mode or when disabling the GPU driver in device manager.
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    senjaro Apr 24, 2018 9:02 PM (in response to senjaro)
    
    So here's an update. It seems to be my Sapphire R9 390 video card. Underclocking the memory to 1400 has reduced the black screen/reboots. I used MSI afterburner. (A shame AMD software doesn't allow you to underclock the memory which is why I skipped that part when I first underclocked only the core speeds)
    The GPU might be fine, but having problems at its current clocks with my old MoBa/CPU. So either it is GPU or a compatibility issue. Or drivers.
    The GPU is known for being a bad batch. Still yet to 100% resolve.
    
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

binarybanana Apr 24, 2018 8:33 AM (in response to emeraldacid)

I'm getting a very similar behavior in Windows 10, on pre-built a laptop from HP (HP Pavilion Notebook, K8Z00AV)

I began getting these random "crashes"/restarts after the Fall Creators update also.

However, I was able to reinstall Windows 10 without the update, but I still get the random restarts about once every 24 hours of use.

This process takes a very long time, but it might be worth it, especially if you are getting restarted every 30 minutes like I was.

Windows 10 Home x64

AMD A10-8700P Radeon R6

8.00 GB RAM

(All other components were standard for that model)

+	System

-	Provider

[ Name]

Microsoft-Windows-WHEA-Logger

[ Guid]

{C26C4F3C-3F66-4E99-8F8A-39405CFED220}

EventID

Version

Level

Task

Opcode

Keywords

0x8000000000000000

-	TimeCreated

[ SystemTime]

2018-04-23T18:47:10.333399400Z

EventRecordID

5921

-	Correlation

[ ActivityID]

{314E1B35-D086-4EDE-986A-CA481BC29515}

-	Execution

[ ProcessID]

4040

[ ThreadID]

4772

Channel

System

Computer

Pavillion-xt449

-	Security

[ UserID]

S-1-5-19

-	EventData

ErrorSource

ApicId

MCABank

MciStat

0xf2000010000b0c0f

MciAddr

0x0

MciMisc

0x0

ErrorType

Length

928

RawData

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

Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

ken2johnson May 9, 2018 1:37 PM (in response to binarybanana)

I was getting the same crashes the whole time I was running 1709. It would do a sudden reboot every couple days even after disabling Fast Startup. I saw the same Microsoft-Windows-WHEA-Logger messages and occasionally a Stop error that pointed to ntkernel as the source.

However, I upgraded to 1803 last week and I haven't had a single crash in a week. On the same day I installed a BIOS update from HP. I don't know if it was 1803 or the BIOS update that did it, but my HP EliteBook 755 G3 is now stable for a solid week of normal use. Has anyone else noticed this with 1803 or did HP actually address the issue?

On a side note, after the 1803 upgrade I have noticed that the screen will blank out briefly and then come back. In the logs it looks like the AMD video driver is crashing and restarting. I'll take this over a sudden reboot any day.
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  dot May 9, 2018 3:55 PM (in response to ken2johnson)
  
  Yepp, 1803 did the trick for me.
  (no BIOS update here)
  
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  - Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
    
    sarvr1n May 9, 2018 4:03 PM (in response to dot)
    
    Happy to hear that I wasn't so lucky. After a failed warranty repair I
    returned my machine to the shop. So be aware, all other forum goers.
    
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  binarybanana May 31, 2018 5:00 PM (in response to ken2johnson)
  
  Win10 Update 1803 worked here also.
  
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  atlasminor Jun 1, 2018 7:28 PM (in response to ken2johnson)
  
  I can add that my crossfire issues are gone through the upgrade to 1803 from point in time the hardware was made for. NorthBridge and crossfire pinged me in the head when all this happened, and 1803 was supposed to fix the issues, now I can Disable Crossfire , 1803 will re-setup the cards, then select Disable (visable ) during the upgrade screens to 1803.
  
  Kind of neat to know that Win10 finally see's crossfire correctly. Northbridge Crossfire might be old news, pre- win7 days, but im almost certain Microsoft used parts of Vista to make Win10, unthinkable yes, but just look at the options you get in Win10/14xxxx TH1 and 1507. It's so noticeable now that its been 1507 / Release issues it's sad.
  
  Hope all your config files installed , because 1803 has a problem that it won't install driver config files and system files unless upgraded, because they removed just about everything Win10 was doing to help initial setup. Try a 1507 to 1803 Upgrade one time, and you will see that your PC now keeps the drivers/files and if OEM OEM-files.
  
  Thought I would pass it along, this topic poped up and I remembered the northbridge issues, then had them myself, but never saw a fatal error on the APU or Card's.
  
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Re: A Fatal Hardware Error Has Occured. AMD Northbridge.

ae2005 Nov 7, 2018 5:44 AM (in response to emeraldacid)

I had the Same Issue with an ASUS X550IK Notebook with AMD FX 9830 , R7 + Radeon RX560 and Win10 1809 after 3 Weeks since I buyed it, it restart after running a several hours, with this Northbridge Error. I disabled Fastboot, with the same Problem. then I´ve downloadet the AMD chipset driver directly vom Asus, instead of the new drivers from the AMD website. I deleted all the newer AMD drivers from my system with Amdcleanuputility, then i installed the drivers from Asus. It was a older Driver version but i saw in the Driver info it was a custom Asus driver. This solved the problem
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- Re: A Fatal Hardware Error Has Occured. AMD Northbridge.
  
  sarvr1n Nov 10, 2018 11:00 AM (in response to ae2005)
  
  What helped me is a complete system replacement. Mind you, I had an Acer
  Nitro. None of that worked. Swapped it for a Nvidia based HP and there were
  no problems after.
  
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Automatically Detect and Install Your Driver

Automatically Detect and Install Your Driver

Automatically Detect and Install Your Driver

Automatically Detect and Install Your Driver

Nitro AN515-41 / Acer Laptop / FX-9830P with R7 + RX550 Dedicated GPU.