AnsweredAssumed Answered

Application Install Failure - During 18.2.1 Driver Installation - Win 10 + R8 M445DX

Question asked by nickpengaras on Feb 3, 2018
Latest reply on Feb 6, 2018 by amdmatt

Hello dearest community members,

 

  • I've just updated my GPU drivers (not pushed) , and I it seems my GPU isn't working.

 

DRIVERS NOT WORKING.jpg

  • I tried to update, I downloaded older versions, I tried to go back to older versions, but I couldn't.

DRIVERS FAIL TO UPDATE.jpg

 

  • I erased my drivers, and went to HP support to get the drivers from there, but still it didn't work.

 

HP DRIVERS.jpgHP DRIVERS FAILURE.jpg

The main problem that I seem to get (I tried everything more the three times) it's that the installation can not be done correctly and after this Device Manager has the new version which isn't properly installed.

 

My laptop's details.

HP Pavilion 15-aw001nv (ENERGY STAR)

DETAILS.jpg

I need this to be fixed asap, because I can't edit!!!

 

Thank you.

 

PS. I'm editing my question after posting it,

I tried troubleshoot, it detected the following problems, but couldn't give me a solution.

troubleshoot.jpg

 

Message was edited by: Nick Pengaras

 

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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