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Drivers & Software

zygis69
Journeyman III
‎02-04-2018 12:50 PM

Stuttering after newer driver instalation - a8 7410 Crimson 16.12

I have laptop with a8 7410 and radeon r5 graphics, using crimson 16.12.... drivers. Cant install newer because pc starts stuttering for about 2-3 seconds every time i use it. So are there any posibilities to install newer driver on my system properly or maybe my hardware is inconpactible?

Message was edited by: Matt B

We have updated the title of this discussion with relevant details to better describe your issue.

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9 Replies
kingfish
MVP
‎02-04-2018 01:21 PM

INFORMATION REQUIRED WHEN POSTING A QUESTION

AMD A-Series A8-7410 Notebook SoC - NotebookCheck.net Tech

Is all you have the integrated graphics? R5? No other graphics chip?

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zygis69
In response to kingfish
Journeyman III
‎02-04-2018 01:44 PM

Yes, no other graphic chip, just integrated R5

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kingfish
In response to zygis69
MVP
‎02-04-2018 01:52 PM

I would try the 18.2.1 drivers (I assume you have Win10) > APU

Clean install them > Clean Install AMD Graphics Drivers

Also..your computer power plan must be set to "high performance" and plugged in (not on battery).

If you could, post a screen shot of your graphics settings.

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zygis69
In response to kingfish
Journeyman III
‎02-04-2018 01:54 PM

Ok i will try, thx for info

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zygis69
In response to kingfish
Journeyman III
‎02-04-2018 02:03 PM

http://prntscr.com/ia32gp

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kingfish
In response to zygis69
MVP
‎02-04-2018 02:23 PM

Try these (the ones that you have),,,if you don't have 'enhanced sync', use always on.

In the "Mobility Center" do you have 'Performance" selected?

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kingfish
In response to kingfish
MVP
‎02-04-2018 02:29 PM

If this doesn't solve your problem, then install the drivers furnished by the laptop manufacturer:

Recommendation:

AMD recommends using the graphics drivers provided by your notebook's manufacturer as the manufacturer has customized the drivers to support the built-in display and the features and functions specific to the notebook. Customized graphics drivers are available for download from most notebook manufacturer's web site.

If the current operating system is not the version originally installed on the notebook it may not meet all requirements and compatible graphics drivers may not be available. Please refer to the notebook manufacturer for supported operating systems and drivers.

AMD Mobility Radeon™ Graphics Driver:

AMD provides a generic reference driver for AMD Mobility Radeon graphics with limited support for notebook specific features and functions. This is not intended to be used as a replacement for the notebook manufacturer's driver.

List of Major Notebook Manufacturers and Corresponding Support Web Sites

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zygis69
In response to kingfish
Journeyman III
‎02-04-2018 03:05 PM

Yes high performance

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elstaci
MVP
‎02-04-2018 05:44 PM

Reading the Post, can you post your Laptop's Make and Model?  Seems like most Laptops come with a discrete Graphics installed besides the integrated graphics from the APU.