Drivers & Software

[pengtey]

Hello community of AMD! This is my first time using AMD Graphic Card and Processors and have no idea what to expect. But right now im pretty sad because of the lack of stable drivers. I have all these issues like AMD Radeon Settings not opening and BSOD errors (Video TDR) when I game is so annoying. I have done literally everything including Clean install, Clean up utility, reinstalling drivers, boot into safe mode and use clean up utility, reinstalling again and again and again, updating EVERYTHING and still getting both these issues. Honestly i dont know what to do now. All of these are driver issues. I guess ill keep waiting for next driver update.

[supervargen]

Hi. Welcome to the world of AMD.

Might i ask if this is your first time asking for help on the internet?

I wonder because you make the classic mistake of not sharing your hardware or software (OS)

How are we supposed to help you then? Hmm?

We are not Professor X you know.

[pengtey]

Second time whoops I forgot the specs I was in a hurry. Usually I dont have to resort to personally asking on forums, a quick Google search solves my issue. Not this time tho unfortunately. My bad, here are the specs!

Machine name: DESKTOP-M1HNB8N

Machine Id: {923C27E4-6BEF-429C-A428-65C0E4AB6B70}

Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)

Language: English (Regional Setting: English)

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: X550IU

BIOS: X550IU.300

Processor: AMD FX-9830P RADEON R7, 12 COMPUTE CORES 4C+8G  (4 CPUs), ~3.0GHz

Memory: 12288MB RAM

Available OS Memory: 11216MB RAM

Page File: 3474MB used, 10046MB available

  Windows Dir: C:\Windows

  DirectX Version: DirectX 12

---------------

Display Devices

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          Card name: AMD Radeon R7 Graphics

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x9874)

           DAC type: Internal DAC(400MHz)

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_1002&DEV_9874&SUBSYS_14A01043&REV_CC

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 6624 MB

   Dedicated Memory: 1015 MB

      Shared Memory: 5608 MB

       Current Mode: 1920 x 1080 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor