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Drivers & Software

deniss565
Journeyman III

R9 380 blackscreen/crash

Hello,

after recent Windows 10 pro install I am getting random video card crashes after 10 to 20 minutes while gaming, screen become black for 2-3 seconds after that game window crash or freezes, it seems that video card is rebooting because fan also stops and goes again. It happens with all games that I have tried League of Legends, Overwatch, Rust, Mu Legend, Lineage 2, World Of Warcraft, PUBG

I have tried many driver versions.

Its PC

OS : Windows 10 pro 64bit

Current driver: 17.12.1

GPU :  R9 380

CPU : i5-6400 CPU @ 2.70GHz

RAM: 8gb

If you need more information please let me know...

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4 Replies

Do you have the power limit in Wattman set to +50 (or the highest +value)?

Read the answer in this post:

Weird RX 480 AMD Software Bug

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Wattman is viable only for 400+ GPU series, however i am using R9 380 card

I am using MSI afterburner and today I put power limit on +20% (that is max viable for me)

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What do you mean 'viable only for 400 GPU series" ? That's not so. It works great on my R9 290 and always has.

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maxrealliti
Adept II

you will be helped to switch the video driver into power saving mode in wattman this is the problem of half a transition from 1607 to 1709

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