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Drivers & Software

weavguy
Journeyman III

Be my hero, BSOD issue that cant be solved!

Hi Everyone,

I have run into an issue and was hoping you guys might be able to help me nail down what the issue is before I start throwing money away.

My system is a self built desktop that has been running well for years. Never had any issues up until now. I have been getting the BSOD randomly and more frequently, and it has become a real issue for me now. It began happening every once and a while playing games (Stellaris, Siege, ect) but now has happened a few times while just browsing the web or watching twitch. It now happens every day and I need to force a crash to play. When I want to game with my buddies, I will start R6 Siege up and it will have a terrible frame rate. It will then crash after a few min, and after restart it will usually run just fine. It has been crashing multiple times recently leading me to believe this will just keep getting worse.

My suspicion is that the GPU is just dead and needs to be replaced, but I dont want to drop $400 into a new card only to find out its something else.

I have done the following:

Worked on errors for page faults

reinstalled drivers/used DDU and clean installed drivers

Run memory test.

Ran system scan for file integrity.

Below are my system specs, and a few of the blue screen view dumps. Please let me know what other info I can provide. I really appreciate the help since I cant solve this one on my own.

Windows 7 64

motherboard- gigabyte h97m-d3h

Intel i7-4790

12 gigs of ram (4x3)

AMD Radeon r9200

Edit:

2 hard drives. one SSD/one HHD

Below are the bluescreen Viewer dumps:

#1

==================================================

Dump File         : 010318-6364-01.dmp

Crash Time        : 1/3/2018 5:41:26 PM

Bug Check String  :

Bug Check Code    : 0x00000116

Parameter 1       : fffffa80`0ee74010

Parameter 2       : fffff880`0521399c

Parameter 3       : 00000000`00000000

Parameter 4       : 00000000`00000002

Caused By Driver  : dxgkrnl.sys

Caused By Address : dxgkrnl.sys+5d388

File Description  :

Product Name      :

Company           :

File Version      :

Processor         : x64

Crash Address     : ntoskrnl.exe+70e00

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\010318-6364-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 307,952

Dump File Time    : 1/3/2018 5:42:16 PM

==================================================

#2

==================================================

Dump File         : 010218-6380-01.dmp

Crash Time        : 1/2/2018 9:45:48 PM

Bug Check String  :

Bug Check Code    : 0x00000116

Parameter 1       : fffffa80`0fb294e0

Parameter 2       : fffff880`052c399c

Parameter 3       : 00000000`00000000

Parameter 4       : 00000000`00000002

Caused By Driver  : dxgkrnl.sys

Caused By Address : dxgkrnl.sys+5d388

File Description  :

Product Name      :

Company           :

File Version      :

Processor         : x64

Crash Address     : ntoskrnl.exe+70e00

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\010218-6380-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 307,784

Dump File Time    : 1/2/2018 9:47:09 PM

==================================================

#3

==================================================

Dump File         : 010218-6318-01.dmp

Crash Time        : 1/2/2018 9:22:11 PM

Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA

Bug Check Code    : 0x00000050

Parameter 1       : fffff8a0`23761000

Parameter 2       : 00000000`00000001

Parameter 3       : fffff880`0f64eb96

Parameter 4       : 00000000`00000000

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+70e00

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.23915 (win7sp1_ldr.170913-0600)

Processor         : x64

Crash Address     : ntoskrnl.exe+70e00

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\010218-6318-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 277,608

Dump File Time    : 1/2/2018 9:24:24 PM

==================================================

#4

==================================================

Dump File         : 010118-6380-01.dmp

Crash Time        : 1/1/2018 10:18:55 AM

Bug Check String  :

Bug Check Code    : 0x00000116

Parameter 1       : fffffa80`0ed844e0

Parameter 2       : fffff880`052b799c

Parameter 3       : 00000000`00000000

Parameter 4       : 00000000`00000002

Caused By Driver  : dxgkrnl.sys

Caused By Address : dxgkrnl.sys+5d388

File Description  :

Product Name      :

Company           :

File Version      :

Processor         : x64

Crash Address     : ntoskrnl.exe+70e00

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\010118-6380-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 308,808

Dump File Time    : 1/1/2018 10:20:20 AM

==================================================

Thanks again guys. Please help me game with my pals again. Happy new year!

0 Likes
3 Replies

When was the last time you cleaned your card and case of dust?

0 Likes

Thanks for replying! I have air blasted everything out twice now since the problem originally started.

0 Likes

Microsoft give some pointers on how to troubleshoot dxgkrnl.sys BSOD in windows 7: Blue Screen Error - dxgkrnl.sys in Windows 7 - Microsoft Community

Check the GPU temperature and make sure it is not overheating as indicated by Black Zion. If your interested you can download a free diagnostic program I use called OCCT. It stresses and checks for GPU errors (if GPU ERROR box is checked) plus shows you the PSU outputs. You can check to be sure your PSU outputs are within range.