AnsweredAssumed Answered

software does NOT recognise dual AMD 340 video cards

Question asked by rowlandlarkham on Jun 28, 2017
Latest reply on Jun 28, 2017 by kingfish

When 1st installed the software it found both cards, with this new update it failed to discover the 2nd of 2 AMD 340 2g Vram cards, there is no link in the graphics section of the Radeon menu for enabling the dual card graphics settings - before the upgrade it was available and worked quite well - current version 17.6.2

Any help in re-enabling this feature will be greatly appreciated.



OS Name Microsoft Windows 10 Pro

Version 10.0.10240 Build 10240

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name

System Manufacturer Gigabyte Technology Co., Ltd.

System Model To be filled by O.E.M.

System Type x64-based PC

System SKU To be filled by O.E.M.

Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F1, 1/28/2016

SMBIOS Version 2.7

Embedded Controller Version 255.255


BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State

PCR7 Configuration Binding Not Possible

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.10240.16392"

Username DESKTOP-2VT6L8C\a'Cruxos

Time Zone Central Summer Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 32.0 GB

Available Physical Memory 28.2 GB

Total Virtual Memory 37.0 GB

Available Virtual Memory 32.7 GB

Page File Space 5.00 GB

Page File C:\pagefile.sys

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes