R9 295X2 Eyefinity Reboot Cycle

Question asked by wyrinn on Jun 10, 2017

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So i had chocked this up to my old system. But i just finished building my Ryzen 5 system. So i can now eliminate everything but the video card (fresh version of windows, drivers only, no av software enabled.) And its hard to explain so a video is worth a thousand words.

When i enable Eyefinity the card flips out. it will enter a endless reboot cycle until i pull one of the three monitors. But if i plug that monitor back in after it starts again. The only way to fix it after (and get it back to normal multi monitor) is to clean wipe the driver and reinstall

The video card is a R9 295X2, and in case anyone is wondering its pared with a AMD recommended power supply (1600 watts with the cables in correct rail configuration)

I bout the video card a long time ago with the intention to run a tri monitor system like this, and i have successfully in the past, but this issue keeps cropping its head over and over again and i have no idea

Any help would be appreciated please. Its driving me mental

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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amdmatt

Jun 16, 2017 7:37 AM

Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION

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wyrinn Jun 18, 2017 5:04 PM

Describe your system:

AMD Graphics Card
- M295x2
Desktop or Laptop System
- Desktop Custom
Operating System
- Windows 10 64bit
Driver version installed
- 17.61
Display Devices
- 3 Identical LC24f390FHNXZA Samsung Monitors. 3 MiniDV to HDMI Adapters
Motherboard
- ASRock X370
CPU/APU
- Ryzen 5 1600
Power Supply Unit Make, Model & Wattage
- Can not be accessed without removal of entire system. Unit is a 1600Watt unit recomended by AMD for system
RAM
- 16GB

Describe your issue:

The video card is a R9 295X2, and in case anyone is wondering its pared with a AMD recommended power supply (1600 watts with the cables in correct rail configuration)

Any help would be appreciated please. Its driving me mental

Actions

amdmatt

@ wyrinn on Jun 19, 2017 3:42 AM

Thanks for the extra information.

Please can you download and run DDU in safe mode and then perform a clean install of Crimson 17.6.2 drivers and let me know if the same issue occurs?

Display Driver Uninstaller Download version 17.0.6.6

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wyrinn Jun 20, 2017 5:05 PM

So ive got it working but darned if i know how. I did the update to 17.6.2 first, that did not work. Reinstalled again, then fiddled with things. Eventualy i disabled freesync monitor side on the two monitors that read it (Display 3 does not read as capable. ever, always says DVI-D. Can switch the cables around and then that one will say capable and another will go to dvi-d, so its not the monitor. Have also tried swaping cables after that physicaly and will maintain the error on the new monitor positions. So equaly not the cable but i digress). Then set gpu scaling to on and scaling full pannel. This worked, then i was able to turn gpu scaling back off. (Genuinely not sure what is better) but it stabilized at this point. I'm not sure if its anything i did or if its just random.

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amdmatt

@ wyrinn on Jun 21, 2017 12:44 AM

Don't you just love computers?

Glad you got it sorted, I'll lock the thread to keep it focused on your issue. Don't forget to check Windows Display Properties for each display to ensure they are using the correct maximum refresh rate. Often Windows sets a lower rate I've found.

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amdmatt Jun 16, 2017 7:37 AM
Mark Correct
Correct Answer
Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION
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wyrinn Jun 18, 2017 5:04 PM
Mark Correct
Correct Answer
Describe your system:
- AMD Graphics Card
  M295x2
- Desktop or Laptop System
  Desktop Custom
- Operating System
  Windows 10 64bit
- Driver version installed
  17.61
- Display Devices
  3 Identical LC24f390FHNXZA Samsung Monitors. 3 MiniDV to HDMI Adapters
- Motherboard
  ASRock X370
- CPU/APU
  Ryzen 5 1600
- Power Supply Unit Make, Model & Wattage
  Can not be accessed without removal of entire system. Unit is a 1600Watt unit recomended by AMD for system
- RAM
  16GB
Describe your issue:
So i had chocked this up to my old system. But i just finished building my Ryzen 5 system. So i can now eliminate everything but the video card (fresh version of windows, drivers only, no av software enabled.) And its hard to explain so a video is worth a thousand words.

When i enable Eyefinity the card flips out. it will enter a endless reboot cycle until i pull one of the three monitors. But if i plug that monitor back in after it starts again. The only way to fix it after (and get it back to normal multi monitor) is to clean wipe the driver and reinstall

The video card is a R9 295X2, and in case anyone is wondering its pared with a AMD recommended power supply (1600 watts with the cables in correct rail configuration)

I bout the video card a long time ago with the intention to run a tri monitor system like this, and i have successfully in the past, but this issue keeps cropping its head over and over again and i have no idea

Any help would be appreciated please. Its driving me mental
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- amdmatt @ wyrinn on Jun 19, 2017 3:42 AM
  Mark Correct
  Correct Answer
  Thanks for the extra information.
  
  Please can you download and run DDU in safe mode and then perform a clean install of Crimson 17.6.2 drivers and let me know if the same issue occurs?
  Display Driver Uninstaller Download version 17.0.6.6
  Like • Show 1 Like1
  Actions
wyrinn Jun 20, 2017 5:05 PM
Mark Correct
Correct Answer
So ive got it working but darned if i know how. I did the update to 17.6.2 first, that did not work. Reinstalled again, then fiddled with things. Eventualy i disabled freesync monitor side on the two monitors that read it (Display 3 does not read as capable. ever, always says DVI-D. Can switch the cables around and then that one will say capable and another will go to dvi-d, so its not the monitor. Have also tried swaping cables after that physicaly and will maintain the error on the new monitor positions. So equaly not the cable but i digress). Then set gpu scaling to on and scaling full pannel. This worked, then i was able to turn gpu scaling back off. (Genuinely not sure what is better) but it stabilized at this point. I'm not sure if its anything i did or if its just random.
Like • Show 1 Like1
Actions
- amdmatt @ wyrinn on Jun 21, 2017 12:44 AM
  Mark Correct
  Correct Answer
  Don't you just love computers?
  
  Glad you got it sorted, I'll lock the thread to keep it focused on your issue. Don't forget to check Windows Display Properties for each display to ensure they are using the correct maximum refresh rate. Often Windows sets a lower rate I've found.
  Like • Show 0 Likes0
  Actions

R9 295X2 Eyefinity Reboot Cycle

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