AnsweredAssumed Answered

GIGABYTE RX 480 8GB Crashing issues

Question asked by cbaew92 on Apr 25, 2017
Latest reply on May 19, 2017 by amdmatt
  • AMD Graphics Card
    • Gigabyte RX 480 8gb
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Tried a lot, issue started on crimson relive 17.4 but i've also had this issue on 16.2 and 16.12 and 17.2
  • Display Devices
    • BenQ GL2460HM 24in LED 1920x1080 FHD 2ms Gaming Monitor HDMI DVI VGA Flicker Free VESA via HDMI cable
  • Motherboard
    • ASUS M5A78L-M/USB3

     CPU/APU

    • AMD FX-8320
  • Power Supply Unit  Make, Model & Wattage
    • CORSAIR CX500
  • RAM
    • corsair vengence 8gb

 

 

So I bought this PC (with a 30 day warranty) on Feb 20th and two months later I can't play any games without the screen going grey and my pc crashing and restarting. no error messages or anything come up it just restarts. I have tried using DDU to uninstall and try different driver software but the issue kept happening. Used wattman to undervolt to 1050 and nothing changed.

 

Is there any solution or do I have to send card back to gigabyte?

 

Thank you all for your help!

Outcomes