AnsweredAssumed Answered

AMD Radeon 6470M - Driver Install: a supplied parameter is not valid

Question asked by teslalmodel on Sep 20, 2016
Latest reply on Sep 21, 2016 by himeddig

My laptop is HP Pavilion g7 with AMD Radeon 6470M. I have used latest graphics driver from manufacturer for long time because the new driver from amd.com wasn't working. Today there are lot of video playback bug on latest version of Google Chrome because they ruined video playback for no reason. Disabling Hardware acceleration make video playback even slower and overheat my laptop. I contacted Google but it seems they can't fix the problem which kind of suck. Firefox doesn't work with AMD Radeon 6470M , because it have black graphics issue. Opera is slow. So i format local disk and perform clean install of Windows 7 x64. I update the driver instantly from AMD Display Driver Downloads but it does not work. i tried beta version (16.2.1) but it also not working. it gave same error of AMD Display Driver

 

AMD Display Driver

Final Status:Fail
Version of Item:15.200.1062.1004
Size:90 Mbytes

 

I followed the steps at r9 290 drivers won't install with catalyst. Gives error Driver Install: a supplied parameter is not valid  but it didn't help

 

Here is the GPU infomation (taken from the internet) because i accidently deleted the screenshot

 

 

Here is the full report:

 

Catalyst™ Install Manager
Installation Report
09/20/16 14:30:22

 

Hardware information
NameAMD Radeon Graphics
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9712
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x1665
Subsystem vendor ID0x103c
Other hardware
Existing packages
Packages for install
AMD Display Driver
Final Status:Fail
Version of Item:15.200.1062.1004
Size:90 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:7.12.0.7722
Size:1 Mbytes
AMD Drag and Drop Transcoding
Final Status:Success
Version of Item:2.00.0000
Size:1 Mbytes
AMD Catalyst Control Center
Final Status:Success
Version of Item:2015.0804.21.41908
Size:150 Mbytes
AMD Catalyst Install Manager
Final Status:Success
Version of Item:8.0.916.0
Size:20 Mbytes
Microsoft Visual C++ 2012 Redistributable (x86)
Final Status:Success
Version of Item:11.0.50727
Size:9 Mbytes
Microsoft Visual C++ 2012 Redistributable (x64)
Final Status:Success
Version of Item:11.0.50727
Size:9 Mbytes
AMD Gaming Evolved App
Final Status:Success
Version of Item:2.11.000
Size:49 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9601
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x1665
Subsystem vendor ID0x103c
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9602
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x970f
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x1665
Subsystem vendor ID0x103c
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x960b
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
AMD Radeon Graphics Processor
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x6760
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x1665
Subsystem vendor ID0x103c
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9605
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9606
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9609
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ATI Integrated SATA Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4391
Vendor ID0x1002
Class Code0x010601
Revision ID0x00
Subsystem ID0x1665
Subsystem vendor ID0x103c
ATI Integrated SMBus Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4385
Vendor ID0x1002
Class Code0x0c0500
Revision ID0x42
Subsystem ID0x1665
Subsystem vendor ID0x103c
ATI Integrated Azalia Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4383
Vendor ID0x1002
Class Code0x040300
Revision ID0x40
Subsystem ID0x1665
Subsystem vendor ID0x103c
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4384
Vendor ID0x1002
Class Code0x060401
Revision ID0x40
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1200
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1201
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1202
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1203
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1204
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000

Error messages
Driver Install: a supplied parameter is not valid

Outcomes