AnsweredAssumed Answered

RX 480 Random Black Screen on Idle Desktop

Question asked by joonee88 on Aug 18, 2016
Latest reply on Jan 29, 2018 by darkquark

I am getting random black screens on my idle desktop with my Powercolor RX 480 8GB reference.

It happens every 2-10 mins. The computer is still running, so if I put it to sleep and wake it back up, it works until it gets black screen again.

When I run a game in the background, it does not go black. Hence I assume it is related with the graphic card's idle state.

I am seeing many others with RX 480 having similar issue. I am also getting the mouse cursor that this guy is getting Multiple Problems With RX 480

Will AMD address this?


My Current System

CPU: i7-5820K

Mobo: GA-X99M-Gaming 5

RAM: 8GB*2 G.Skill Ripjaw 4 2400mhz

GPU: Powercolor RX 480 8GB Reference

PSU: Seasonic X-1050

OS: Windows 10 64bit with 16.8.2 Hotfix drivers

Monitor: Dell U3415W 3440x1440@60hz