AnsweredAssumed Answered

Sapphire Radeon rx 480 8gb black screen Problem

Question asked by goboydorgohome on Jul 18, 2016
Latest reply on Jul 20, 2016 by goboydorgohome

Status: **UNRESOLVED**

 

 

Hi, I am currently having an issue with my Sapphire Radeon Rx 480 8gb .

 

 

I recently built a new computer and cannot get my monitors to turn on (they only display black) when I plug into my 480.

 

 

I've tried using DDU to uninstall/reinstall drivers, updated my bios to the most recent, etc.

 

 

My windows 10 device manager is showing that the 480 is connected and working properly.

 

 

I tried moving the card to a different slot, but got the same result.

 

 

The odd thing is that when I plug one of my monitors into the graphics card (black screen) and the other into the onboard intel DVI port (from MB) I can play games in ultra/very high quality (like the card is working).

 

 

 

 

* Motherboard: ASUS Z170-A (Bios 1801)

*  Intel Core i5-6600K

* 16gb g skill ripjaw

* Windows 10

 

 

Any help is greatly appreciated.

Outcomes