1 Reply Latest reply on Jun 15, 2016 7:53 AM by kingfish

    Unable to Install Newest Driver Update


      With the new driver update available on my system I am unable to finish the install of the new driver. I get almost all the way through the install then the progress bar fills after the install and stalls there and never completes. I cannot cancel the installation at this point nor close the window. I am forced to close it through the task manager. Currently I have version 15.30.1025.1001--151129b-297237E. I am trying to update through the preinstalled AMD Radeon Settings that came with my computer. The update I am trying to install is version 16.15.2211-160321a(WHQL)

      My Computer Specs:

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon (TM) R9 360

      Device ID - 665F

      Vendor ID - 1002

      SubSystem ID - 0B04

      SubSystem Vendor ID - 1028

      Revision ID - 81

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 3.0 x8

      BIOS Version -

      BIOS Part Number - 113-C9130300-102

      BIOS Date - 2015/05/19 23:01

      Memory Size - 2048 MB

      Memory Type - GDDR5

      Memory Clock - 1625 MHz

      Core Clock - 1050 MHz

      Total Memory Bandwidth - 104 GByte/s

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

      Please Respond if have any other questions.