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Another Radeon R9 390 Multi (4+) Monitor Support question

Question asked by rbdaniel33 on Jun 11, 2016
Latest reply on Jun 16, 2016 by amdmatt

Good evening

 

I have an ASUS R9 390 "STRIX-R9390-DC3OC-8GD5-GAMING" card, Gigabyte

 

I have 3 24" monitors 2 x Asus + a Acer connected to the video car. I also have a 37" LG TV connected to the PV via DP port.

Before the tripple setup., I used to be able to have the TV display as an additional monitor. Right now I have the 3 monitors connected thru HDMI, DVI and DP port plus the TV in the DP port.

I can have either the LG by itself, 2 x 24" monitors plus the LG but always the 4th monitor goes disabled, I have created a triple profile in Eyefinity and trying to add a +1 (LG tv) but since I can not activate the LG tv I can add it.

 

Is there a trick to this? I have swap cables and have asked for assistance to ASUS but all I get is links to AMD's old and new pages mentioning the old CCC panel.

SPECS:

 

[Product Information]
Product Type : Graphic Card
Product Model : STRIX-R9390-DC3OC-8GD5-GAMING
Product S/N : F9YVCXXXXXXXXX
Place of Purchase : NEWEGG
Date of Purchase : 2015/11/27

[Motherboard Specification]
Motherboard Vendor : Gigabyte
Motherboard Revision : GA-MA790X-UD4P
Motherboard BIOS Revision : F10C

[CPU Specification]
CPU Vendor : AMD
CPU Type : PHENOM x6 1090t
CPU Speed : 3.60

[Memory Specification]
Memory Vendor : GSkill
Memory Model : not sure
Memory Capacity : 6GB

[Add-on Card Specification]
Operating System : Windows 7-64bit 

 

Thank you

 

rbdaniel33

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