Thank you for your reply but my 2nd GPU is not installed and this is the problem that i posted this here .. im always having a bluescreen while installing the driver ( knowing that it was working just couple days before )..
Can you please check event viewer and provide any errors found there during the time of the BSOD?
Wouldn't it be useful to know what graphics card he has? And is this a laptop? And what driver was he using that worked?
In order to get any meaningful support for your issue, the following information is requested:
Please post in an appropriate forum.
Laptop exact model number
Operating system? Is this the original OS?
Graphics chip (card)
Switchable graphics? (AMD + Intel or AMD + AMD)
When did this issue first appear?
What steps have you taken to correct the issue?
Have you searched Windows Update for relevant 'optional'updates?
Graphics card(s) ( exact card..not the series)
Power Supply ( wattage,manufacturer, and model number )
Have you checked for a Motherboard bios update?
Windows Update current? 'Optional' updates installed?
When did the issue first appear?
Steps you have taken to correct the issue
Hello Dear KingFish i really Appreciate that you answered .
So here it is the configuration of my Laptop :
Operating System: Windows 8.1 Pro x64
Hardware: HP Pavilion dv6 Notebook PC, Hewlett-Packard, 144A
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz Intel586, level: 6
4 logical processors, active mask: 15
Graphic Cards : Intel HD + Amd ( switchable )
Laptop exact model number is : HP Notebook Dv6-3075sf
Wthis issue appeared recently ( 3 to 5 days ago)
Steps Taken are :
- Rebooted the laptop but doesnt worked.
- tried to restore it but failed.
- Formated the laptop with other Windows like ( Windows 7 or Windows 10 ) but the BlueScreen still not fixed even i changed the Windows.
i hope this can help to find a solution.. and thank you for replying !
What is the model of your "AMD graphics"? This makes a difference. Which operating system are you running now? Have you manually gone to Windows Update and installed all the relevent 'Optional' and 'Suggested' updates? Especially ones dealing with .netframeworks.
My Amd Graphics Model is an ATI MOBILITY RADEON HD 5470
My Operating System that i'm using Now is Windows 8.1 Pro x64
Actually when i use atomatically Windows Update Sometimes it downloads and installs some bad drivers for my laptop and make it work crazy .. so i turned off the automatic way ..
"Actually when i use automatically Windows Update Sometimes it downloads and installs some bad drivers for my laptop so i turned off the automatic way "...you don't have to set it to Automatic...my is set to 'never check' but that's because I check it manually often. You really need to go there and install the 'critical' updates. Anyhow try this guide, if it doesn't work for you, then post back after you have installed the relevant updates.
Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics should be the current version. Go to this Intel link, and manually ( do not use the Intel Driver Update Utility) find the latest graphics driver for your laptop, as pictured. Download and save it to your desktop. If you don't know which version of Intel graphics you have, look in device manager.
Download these AMD drivers to your desktop.
For Windows 8.1 or Windows 7
Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel.
Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.
NOTICE IMPORTANT AMD DRIVER UNINSTALL:******
******Computers with Intel processors select 'express' uninstall all AMD software including the install manager.
******Computers with AMD processors custom uninstall the AMD graphics driver and Catalyst Control Panel only.
Note: All anti-malware/anti-virus/anti-anything should be disabled during driver installation.
Install the Intel drivers...reboot
Install the AMD drivers...reboot
Try "kingfish" install.
Also read "black_zion" link.
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FYI it appears HP doesn't support Windows 8/8.1:
Windows 10 support is questionable as HP passes the buck to Microsoft with the statement:
"Windows 10 drivers may be available through Windows Update"
If you reinstall Windows 7 with the drivers provided from HP for the Intel and AMD graphics and you don't get the BSOD, it may be that the model isn't compatible with the other OSes you've tried.
Knowing this....I would revert to Windows 7...and you for sure are going to have to update it to SP-1.