Unless I'm miss it or you didn't post it. What windows system are you running XP, Vista, Win 7, Win 8/8.1 or Win 10?
If your laptop is a Sony, Toshiba, or Panasonic...you can not use the generic drivers from AMD. If your computer is new, go to the laptop manufacturers support site and install the drivers for your model.
""AMD recommends using the graphics drivers provided by your notebook's manufacturer as the manufacturer may customize the drivers to support the built-in display and the features and functions specific to the notebook. Customized graphics drivers are available for download from most notebook manufacturer's web site.
If the current operating system is not the version originally installed on the notebook it may not meet all requirements and compatible graphics drivers may not be available. Please refer to the notebook manufacturer for supported operating systems and drivers. ""
The AMD Mobility Radeon Verification Tool helps to prevent the installation of incompatible drivers.
The tool must be installed and executed. If the laptop is verified as compatible, a download option will be provided for the driver package.
If the laptop is verified as not compatible, the tool will give this error:
“AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. Your computer does not contain a proper graphics adapter.”
NOTE! Certain laptop configurations are not compatible with AMD's Mobility Catalyst™ Driver.
AMD provides generic graphics drivers for most laptop brands and models with the Mobility Radeon™ HD series of graphics cards.
LAPTOPS FROM SONY, TOSHIBA, and PANASONIC will not accept generic drivers. Get drivers from manufacturers support site.