AnsweredAssumed Answered

problems with R9 390

Question asked by roryp on Jul 5, 2015
Latest reply on Jul 6, 2015 by allenshchang

I bought the r9 390 last week and Im having a lot of problems. My PC isnt even recognising it as the 390 Gyazo - 86ca61fd81bbdaa5232b50a0fae3a7d8.png

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It is being recognised as "micrsoft basic display adapter". The 8gb of vram and 512 bit memory bus but im getting 3fps in garys mod. Ive tried updating the bios, using a different pci 16x slot none of this has worked. Every time I try and download any drivers I get some sort of error. Is this a dead chip? Does anyone have any ideas on how to fix this. Im going to phone MSI tomorrow for help as well.

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