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tkoptur1
Journeyman III

AMD FX-8350 - games crashing?

Hello,

I just bought and installed the AMD FX-8350 cpu. It's only been 2 days now and every time I play any game, it crushes in 10 -15 min and this happens all the time. My bios, graphic card and everything else is up to date. I have no idea why it is crashing a lot. I even did a clean windows install just to test it again but nothing changed at all. I still have the same problem. My previous cpu was AMD Phenom II X4 965 and I had no single problem with it at all.

Do you guys thing the cpu is the one that crashes my games or could it be something else? I really need a huge help!!

My computer specs:

AMD FX-8350 8 core cpu

16GB Ram 2133

Ati Radeon HD 5830

Samsung 840 Pro SSD

Asrock Extream 3 970 motherboard

I keep the rams frequency at 1866 cuz my motherboard does not support 2133 and I dont do any overclocking at all.

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1 Solution

I think that your RAM is ok, but if you will look at the bottom of this page (http://www.amd.com/us/products/desktop/processors/amdfx/Pages/amdfx-model-number-comparison.aspx), then you'll notice the footnote about 1866 MHz RAM:

  1. 1866 supported with 1 DPC (DIMM per Channel) in single memory slot motherboard designs

Perhaps, your RAM just have 2 DPC per slot, not 1 as recommended for 1866 MHz. But please don't give up - you do have the most powerful AMD CPU at the moment, and even at 1600 MHz your RAM is more then enough to feed the beast .

View solution in original post

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9 Replies
avk
Adept III

Can you please post some crash screenshots here?

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20130106_135716.jpg

It stucks like this after about 5 min playing, then I end the the task and windows tries to find a solution. Thats pretty much about it. This happens for all of my games, same thing, none stop. I re installed everything but nothing changed at all. Before I did clean install, I was using Norton. After the clean install, I didnt even install norton back yet. So, Norton shouldnt be the problem.

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this is what the event viewer shows;


"

The program hl2.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 164

Start Time: 01cdec57fd7f7b30

Termination Time: 166

Application Path: c:\program files (x86)\steam\steamapps\dracula2001\counter-strike source\hl2.exe

Report Id:

"


"

Binary data:

In Words


0000: 006E0055 006E006B 0077006F 0000006E

0008: 0000

In Bytes


0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.

0008: 6F 00 77 00 6E 00 00 00 o.w.n...

0010: 00 00 ..

"

source : Application Hang


system:


Provider


[ Name] Application Hang


- EventID 1002


[ Qualifiers] 0


Level 2


Task 101


Keywords 0x80000000000000


- TimeCreated


[ SystemTime] 2013-01-06T21:57:47.000000000Z


EventRecordID 1969


Channel Application


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This crash is from CIV5

Faulting application name: CivilizationV_DX11.exe, version: 1.0.2.21, time stamp: 0x509d5f40

Faulting module name: CvGameCore_Expansion1.dll, version: 3.0.3.0, time stamp: 0x509d649f

Exception code: 0xc0000005

Fault offset: 0x00086407

Faulting process id: 0x1290

Faulting application start time: 0x01cdec9e8da6ba51

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization V\CivilizationV_DX11.exe

Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization V\Assets\DLC\Expansion\CvGameCore_Expansion1.dll

Report Id: c9d883a9-589a-11e2-942e-bc5ff422173c

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Well, I have a couple of versions:

1) Your CPU is overheated under the heavy programs like the games you ran. What do your CPU's thermal sensors say, I mean - what temperature? If they show a too high temperature, then maybe you just need to double check the junction between your CPU and its cooler.

2) A part of your RAM causes the malfunction you saw. Have you tested it thoroughly? What about to temporarily reduce your RAM size from 16 GB to 12, 8, or 4 GB?

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CPU's temp is very very low, It has never gone over 45 at all. It stays between 30 - 45 and never goes higher 45. I put the rams speed down to 1600mhz, I will give it a try and see if it works or not. if not, then the rams are probably faulty rams.

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ok, at 1600Mhz, I have no single problem at all. So, when I higher up to 1866, why my games crashes? is it because of the ram faulty or the cpu?

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I think that your RAM is ok, but if you will look at the bottom of this page (http://www.amd.com/us/products/desktop/processors/amdfx/Pages/amdfx-model-number-comparison.aspx), then you'll notice the footnote about 1866 MHz RAM:

  1. 1866 supported with 1 DPC (DIMM per Channel) in single memory slot motherboard designs

Perhaps, your RAM just have 2 DPC per slot, not 1 as recommended for 1866 MHz. But please don't give up - you do have the most powerful AMD CPU at the moment, and even at 1600 MHz your RAM is more then enough to feed the beast .

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I will definitely keep the cpu but I returned the rams. Got 4 sticks of 4gb (16gb) rams with 1600Mhz. Has 7-8-8-24 timings which is pretty good. I think those rams were ok as you said. The problem is my motherboard as I you mentioned. I dont think I even will upgrade my graphic card without getting a new mobo.

Thank you very much for your replies. I really appreciate it.

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