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talbane12
Journeyman III

Need Help

Hello, couple of days ago i bought a Asus 22 inch monitor and this looked brand spanking new, how i need help on one thing, first i formatted my pc because i had a new CPU quad core installed in my pc. next i did the OS installing and windows updates and now there is one problem everytime i reset my pc the resolution changes to something small and something hard to see, and when i go to the CC center i see something that says USE EDID or driver defaults now the new monitor's recommendation resolution is 1680x1050 but its like everytime i reset the pc its goes back to the EDID and the wrong resolution i need help on this and another thing when i go to the screen resolution it says Generic None PNP Monitor, why is that? i saw my monitor's name not to long ago it said ASUS VW223B and now its back to that PNP Monitor. i need this help thank you.

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3 Replies
kcarney
Staff

That sounds really frustrating!

Since you haven't gotten any replies yet here on the Software developers forum, try contacting AMD support either by email (http://emailcustomercare.amd.com/) or by phone (http://support.amd.com/us/contacts/Pages/global-technical-support.aspx)

Good luck!

Kristen

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can you go to windows update and check for updates. after the scan for updates is complete check under the optional updates and see if there is a driver for your ASUS monitor. something funky is going on and the driver seems to be getting reset.
if the above doesn't work can you try a complete uninstall an reinstall of the drivers?

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talbane12
Journeyman III

i found the problem i had to in put the USB wire from the monitor to the PC and the drivers were installed heheh now i need is a DVI to VGA ty guys                    

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