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reb04
Journeyman III

program problem? System32\cmd.exe Runs on Startup

Hello all.

I have a new pc with Windows 7 Home Premium 64 bit

when every time I start it, it runs c:\WINDOWS\system32\cmd.exe pop-up. It runs for a moment and then closes, without any visible text within the window.

I read it's an AMD Accelerated Video Transcoding device initialization issue (http://forums.techguy.org/general-security/1053342-cmd-exe-concerns.html)

If I run msconfig and look in the startup tab, there is Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml

If I uncheck it, there isn't any pop-up, so this AMD program is the problem, but boot becomes slower: from the blue screen to the desktop I have to wait 10 seconds with black screen.....with AMD accelerated video transcoding checked I see the desktop immediately after blue screen. So I prefer use this program. Question (curiosity): is it normal? Does AMD accelerated video transcoding decreases boot time?

But with this program I've always pop-up c:\WINDOWS\system32\cmd.exe: second question: how can I stop this pop-up on startup? I have to wait for new drivers?

Any reply would be appreciated.

Thanks

Vittorio.

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1 Reply
kcarney
Staff

Hi Vittorio,

That sounds really frustrating!

Since you haven't gotten a reply yet on the software developers forum, try contacting AMD support either by email (http://emailcustomercare.amd.com/) or by phone (http://support.amd.com/us/contacts/Pages/global-technical-support.aspx).

Cheers!

Kristen

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