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westcoaster
Journeyman III

Unable to install Catalyst drivers using Windows group policy

Hi, I have 30 desktop computers with Radeon HD 6450 video cards. Initially had to install Catalyst 12.4 manually on each machine. I would like to update to Catalyst 12.6, but it does not seem possible to do so automatically. I am trying to deploy using group policy but when I try to add the MSI file I get the following error:

"Add operation failed. Unable to extract deployment information from the package. Run validation on the package to ensure that the package is correct."

I do not get this error on any of the other packages (Hydravision, SteadyVision, etc). I have tried all the solutions on Google, but none have helped. Any advice would be appreciated.

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1 Reply
kcarney
Staff

Hello!

Since you haven't got any replies yet in the software developers forum, you might try using the following resources:

Try posting Catalyst questions in the Catalyst forum here: http://forums.amd.com/game/categories.cfm?catid=428&entercat=y

If you've found a Catalyst bug, you can file a report here: http://www.amdsurveys.com/se.ashx?s=5A1E27D20B2F3EC4

If you are not sure if you've found a bug or if you just want to talk to someone at AMD about your issue, you can contact AMD support either by email (http://emailcustomercare.amd.com/) or by phone (http://support.amd.com/us/contacts/Pages/global-technical-support.aspx)

Good luck!

Kristen

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