This article provides instructions on how to identify the model and manufacturer of an AMD graphics card, which may help with troubleshooting a technical issue, locating the appropriate graphics drivers, or validating a warranty submission.
For systems with the graphics driver already installed, there are two methods that the model of an AMD graphics card can be found:
To identify the manufacturer and model of an AMD graphics card, the following methods can be used:
Using the AMD Catalyst™ Control Center:Provided that the graphics drivers are correctly installed and functioning, the model of the graphics card may be found using the AMD Catalyst™ Control Center.
- Open the AMD Catalyst™ Control Center by opening the Start menu and select Search. In the Search box type "AMD Catalyst Control Center", then click on the AMD Catalyst Control Center icon.
- The AMD Catalyst Control Center can also be opened by right clicking any empty space on the desktop and from the menu select AMD Catalyst Control Center.
- If the AMD Catalyst Control Center is in Standard View mode, then scroll down to Information, select Product Summary, then select Hardware. The Graphics Chipset should indicate the model of the graphics card.
- If the AMD Catalyst Control Center is in Advance View mode, click on the Information tab located on the left side menu, then click Hardware. The Graphics Chipset should indicate the model of the graphics card.
Using the Device Manager:
Provided that the graphics drivers are correctly installed and functioning, the model of the graphics card may be found using the Device Manager.
- Click on the Start button
- Type in devmgmt.msc by using the Run command or Device Manager in the Search field
- Click OK or press Enter
- Click Display adapters to expand
- The graphics card model number should appear under Display adapters
By physical inspection:
The manufacturer or model of the graphics card should be located in one of two places.
- The manufacturer name and logo and the graphics card model should be printed somewhere on the retail packaging of the product.
- The model number should be printed on the barcode sticker located on the back of the graphics card.
Using the Subsystem Vendor ID and Device ID of the graphics card:The manufacturer and model of the graphics card may be identified using its Subsystem Vendor ID and Device ID, respectively. This method can be used on a system that does not have the graphics driver installed.The graphics card Subsystem Vendor ID and Device ID may be located using the Windows® System Information tool.To access the Windows® System Information tool:
- Click Start and type System Information in the Search field.
- Select System Information from the results
- Expand Components and select Display
- Note the PNP Device ID value on the right window pane
In the example shown below the PNP Device ID value is: PCI\VEN_1002&DEV_9802&SUBSYS_21DF17AA&REV_00\...
NOTE: For the purpose of identifying the graphics card manufacturer and model, only the DEV and SUBSYS segment values will be used.
NOTE: Only the last four alphanumeric characters in the SUBSYS string segment are used to determine the Subsystem Vendor ID.
The highlighted segment in the value string indicates that the graphics card Device ID is 9802, and the Subsystem Vendor ID is 17AA.
Once the graphics card Subsystem Vendor ID has been found, match it to the list below of manufacturers to identify the manufacturer or origin of the graphics card.
|Subsystem Vendor ID||Manufacturer|
To identify the model of the graphics card using its Device ID, refer to a 3rd party resource: PCIDatabase.
On the PCIDatabase website, enter the graphics card Device ID with the "0x" prefix in the Device Search field and click Search (as shown below).
The results should provide the model of the graphics card. For example: Using the Device ID 9802, the model of the graphics card is identified as AMD Radeon™ HD 6310.