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It’s incredible to see how far the gaming industry has come in the past two decades. At Alienware, I helped introduce some of the world’s first gaming laptops and we kicked off what would become a new era of portable gaming. Looking at those notebooks now, which were revolutionary, but also thick, heavy, hot and loud, I could not have dreamed of the beautiful and practical gaming laptops we see today.

 

As I looked to the next generation of gaming products, I saw AMD as the only company where I could come make my vision for those products a reality. How you might ask? AMD has what I like to call the “AMD advantage” – it’s the only processor company that has the combination of high-performance CPUs with AMD RyzenTM and graphics with AMD RadeonTM, plus the extensive suite of AMD Technology and Software.

 

On stage at CES 2020, I introduced the first “AMD Advantage” system to the world: the Dell G5 15 SE. Today, this collaboration between Dell and AMD comes to life. We are proud to share the most comprehensive all-AMD gaming solution ever, combining those core components of AMD RyzenTM processors, AMD RadeonTM graphics, and AMD technologies and software. Starting at under $1,000 USD, the new Dell G5 15 SE laptop can do it all – play the latest games at high framerates and excel at content creation and productivity in the office or classroom.

 

 

On the outside, it’s finished in a contemporary iridescent silver shell. On the inside, this system brings unparalleled performance to its class alongside gamer-centric features including AMD FreeSyncTM[1] and the AMD Radeon Adrenalin Software suite and introduces new innovations such as AMD SmartShift.

 

And what is SmartShift? Think of it as a free performance boost. We’re not increasing the size, the weight, or the power draw of the laptop, but we’re giving gamers up to 14 percent more performance averaged across select games[2] by enabling the processor and graphics to communicate directly with one another. This is made possible by dynamically shifting power from the Ryzen Processor to the Radeon Graphics and vice versa based on demand. The best part is that it does it seamlessly, quickly, and automatically without user input or any application-specific support required. As WIRED Magazine put it in its “Best of CES 2020” list: “It's smart, it's powerful, and it has big potential.”

 

 

In addition to this new SmartShift technology, you will also find an optional four-zone RGB keyboard, customizable to your style. Choose between two display options at launch: a 60Hz or a 144Hz AMD FreeSync technology-enabled panel, with an additional 120Hz AMD FreeSync variant expected in August 2020 for smooth, tear- and stutter-free gaming.

 

Digging deeper, the Dell G5 15 SE features a full-fledged AMD Ryzen H-Series processor. With Ryzen H-series, you’ll unleash desktop-caliber performance in your laptop for high performance gaming, content creation and multitasking. From the 6-core Ryzen 5 4600H with a up to 4.0 GHz boost clock[3], all the way up to the 8-core Ryzen 9 4900H capable of up to 4.4 GHz max boost[3]. No matter which processor you choose, it is paired with fast dual-channel 3200 MHz memory, so nothing holds you back.

 

Debuting in this laptop is also the AMD RadeonTM RX 5600M, built on the efficient 7nm AMD RDNA gaming architecture with 6GB of memory and 36 compute units for high-power graphics on the go. Perfect for the ultimate 60+ FPS 1080p gaming experience, the Radeon graphics are only enhanced further with SmartShift.

 

 

With this system, we have combined the latest AMD processor, graphics, software to build the best experience we’ve seen in laptops. For us, this is just the beginning – the Dell G5 15 SE is the start of a new era and is sure to be a game changer.

 

 

Frank Azor is the Chief Architect of Gaming Solutions at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied.  GD-5

 

[1] AMD FreeSyncTM technology requires AMD RadeonTM graphics and a display that supports FreeSync technology as certified by AMD. AMD FreeSyncTM Premium technology adds requirements of mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. AMD FreeSyncTM Premium Pro technology adds requirements for the display to meet AMD FreeSync Premium Pro compliance tests. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127

[2] RM-018 Testing done by AMD performance labs May 04 2020 on Dell 15 G5 SE, Ryzen 7 4800H with RX 5600M 6GB, 32GB DDR4-3200Mhz, AMD Driver 20.10.02-200401a-354027E, with SmartShift ON vs. the same laptop with SmartShift OFF. Uplift based on an average of performance in The Witcher 3, Battlefield 5 and The Division 2. Performance may vary. RM-018.

[3] Max boost for AMD Ryzen processors is the maximum frequency achievable by a single core on the processor running a bursty single-threaded workload. Max boost will vary based on several factors, including, but not limited to: thermal paste; system cooling; motherboard design and BIOS; the latest AMD chipset driver; and the latest OS updates. GD-150

This week has been a big one for GPUOpen. After four years of being the vehicle for AMD’s commitment to openness and support for open standards, we realized it was time for a fresh coat of digital paint. So on Monday, we relaunched GPUOpen.com with a brand-new website, now making it easier than ever to explore the home for all our game development and content creation software tools and technologies.

 

As part of the relaunch, we also kicked off a week of new software releases for developers. This started with the very well-received expansion of our open-source AMD FidelityFX shader-based effects with a further four new effects, making it a very powerful image quality developer toolkit.

 

Since then, there have been even more exciting releases for developers which you can learn more about below.

 


Unreal Engine Performance Guide, and Optimization and Feature Patches

We want to make it as easy as possible for developers to take full advantage of Unreal Engine 4 when running on AMD graphics hardware. We have a dedicated team of engineers who work closely with Epic Games on Unreal Engine and their recommendations for getting the best performance from Unreal Engine are detailed in our Performance Guide.

 

We’ve also released a series of downloadable AMD performance and feature patches too, which are available to developers who have access to the Unreal Engine GitHub repository.

 

 

There are ten different performance-focused patches that you can integrate easily into your Unreal Engine codebase. These patches are designed to be applied to specific versions of the Unreal Engine and target specific performance optimizations in the engine. Also available are patches and plug-ins that can add additional features to Unreal Engine, including Chroma Keying, AMD FidelityFX Contrast Adaptive Sharpening (CAS), TressFX for AMD optimized hair and fur rendering, and FEMFX, our deformable material physics library.

 

Learn More About AMD’s Unreal Engine Optimizations

 

 

Content Creation Updates, Including AMD Radeon ProRender

On Wednesday, our focus was on updates for content creation and professional application tools and technologies, including AMD Radeon ProRender, and you can read all about our updates to our Radeon ProRender Developer Suite in this detailed blog.

 

 

Along with the updates to Radeon ProRender, we also released an update to Compressonator, our set of tools that allow artists and developers to easily create compressed texture assets or model mesh optimizations. The 4.0 update adds support for GPU-based encoding with OpenCL and DirectX 11, amongst other things.

 

Learn More About AMD Radeon ProRender

Learn More About the AMD Radeon ProRender Developer Suite
Learn More About Compressonator 4.0

 

 

New Radeon Memory Visualizer and RDNA Performance Guide

Joining our family of advanced tools that help developers optimize their games is our new Radeon Memory Visualizer (RMV) that lets you show your video memory some love.

 

 

Radeon Memory Visualizer is a ground-breaking new tool to allow you to gain a deep understanding of how your DirectX 12 or Vulkan application or game uses memory for graphics resources. RMV lets you profile memory allocations, find memory leaks, and understand resource paging.

 

 

AMD’s new RDNA architecture is designed for the next generation of efficient high-performance gaming and powers Radeon RX 5000 series graphics cards. Our RDNA architecture is optimized for efficiency and programmability. To help game developers get the most out of our new architecture, we have created a DirectX 12 and Vulkan performance guide that can be used to optimize games for RDNA. It is the page all developers targeting RDNA should bookmark.

 

Learn More About Radeon Memory Visualizer

Learn More About the RDNA Performance Guide

 

 


Let’s Build… 2020, Our Developer Event You Can Attend from Home

As a reminder, to close off our GPUOpen relaunch week, we are bringing everything together into our first-ever developer event you can attend virtually today.

 

Here are the video presentations you can watch starting RIGHT NOW:

  • AMD Ryzen Processor Software Optimization: An introduction to the AMD Ryzen family of processors followed by advanced optimization topics.
  • Optimizing for the Radeon RDNA Architecture: Join this session to learn about the details of RDNA and how it differs from GCN architecture.
  • From Source to ISA: A Trip Down the Shader Compiler Pipeline: Uncover the secrets of the shader compiler on a journey from the source code to the RDNA ISA.
  • A Review of GPUOpen Effects: This presentation will provide an overview of existing and new graphics effects available on GPUOpen, including FidelityFX.
  • Curing Amnesia and Other GPU Maladies with AMD Developer Tools: Meet the newest tool in AMD's Radeon tool suite - the Radeon Memory Visualizer.
  • Radeon ProRender Full Spectrum Rendering 2.0: The Universal Rendering API: An introduction to the upcoming Radeon ProRender 2.0, the universal rendering API.

Join our Let’s Build… 2020 virtual event 

 

 

 

Alexander Blake-Davies is a Software Product Marketing Specialist for Radeon Software for Developers at AMD’s Radeon Technology Group. His postings are his own opinions and may not represent AMD’s positions, strategies, or opinions. Links to third-party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

2020 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. DirectX is a registered trademark of Microsoft Corporation in the United States and/or other jurisdictions. OpenCL is a trademark of Apple Inc. used by permission by Khronos Group, Inc. Unreal and its logo are trademarks or registered trademarks of Epic Games, Inc. in the US and elsewhere. Vulkan is a registered trademark of Khronos Group Inc. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

AMD’s commitment to openness is the foundation upon which the GPUOpen initiative was built. We stand behind the belief that the freedom of open standards and being open about our hardware drives innovation forward faster and further than any proprietary technology can.

 

Since 2016, GPUOpen has been a vehicle for this vision, sharing our game development and content creation software tools and technologies, with a focus on solving developer problems.

 



However, after four years, we realized that it was time to give the site a fresh coat of digital paint and we are pleased to announce that we have relaunched GPUOpen.com, building a brand-new website with a modern look and feel. You will find it straightforward to navigate the wealth of information available, including the latest news, detailed tutorials and samples, presentations, and guest blogs. Our tools and technologies are clearly presented to enable developers to easily access what they need to make their games even better.

 

“AMD has a rich tradition of supporting both open standards and open source. Today, I’m very excited to see our relaunched GPUOpen website, which marks AMD’s continued commitment to openness and the enablement of innovation. Whether its fantastic developer tools, vibrant graphical effects, or our easy-to-use SDKs; GPUOpen puts developers at the heart of everything we do.”
                                                                              -- Andrej Zdravkovic, Corporate Vice President for Software

 

This relaunch is our way of recommitting to the values GPUOpen stands for, and our new slogan, “Let’s build everything”, is to show that AMD is here to help you build great things with our technology.

 

To celebrate, in addition to the website relaunch we are releasing new GPUOpen tools and technologies every day this week, until Friday, when our “Let’s Build…” virtual developer event takes place, where our talented engineers will be sharing their knowledge with you in a series of six recorded video presentations.

 

Read on to see what we are releasing today and check back on the GPUOpen website each day at 4 PM BST/11 AM EDT this week to see more exciting releases.

 

 

Achieve Maximum Fidelity with New AMD FidelityFX Effects

In 2019 we released our first AMD FidelityFX feature, Contrast Adaptive Sharpening (CAS). This effect is now used in over 15 games to enable better visual sharpness with minimal artifacts, restoring detail lost after Temporal Anti-Aliasing (TAA) is applied. Now we are expanding FidelityFX into an open-source image quality developer toolkit with four additional shader-based features aimed at improving rendering quality and performance.

 


Click to enlarge image


The four new open-source FidelityFX features available today are:

  • FidelityFX Screen Space Reflections: Our implementation of Stochastic Screen Space Reflections (SSSR) delivers high-quality reflections with minimal overhead, via an optimized compute shader and RDNA architecture-optimized denoising.
  • FidelityFX Ambient Occlusion: Our RDNA architecture-optimized Combined Adaptive Compute Ambient Occlusion (CACAO) effect dynamically and efficiently helps improve the appearance of objects based their exposure to ambient light.
  • FidelityFX HDR Mapper: Optimized for use with AMD FreeSync Premium Pro1 displays, AMD’s Luminance Preserving Mapper (LPM) delivers superior HDR and wide color gamut content for games.
  • FidelityFX Downsampler: Single-pass and optimized for RDNA architecture, AMD’s compute shader-based Single Pass Downsampler (SPD) generates texture MIP levels using asynchronous compute for optimal performance.


With AMD FidelityFX, game developers can deliver high-quality visuals with minimal performance overhead, freeing up graphics cards to power the intense gaming experiences gamers demand.

 

Learn More About AMD FidelityFX

Learn More About AMD FidelityFX on GPUOpen



Next Level Physics and Hair Effects Demos

FEMFX is our open-source CPU library for deformable material physics, using the Finite Element Method (FEM) and is available as source code and as a plug-in for Unreal Engine.

 


Highly optimized to take advantage of the processing power today’s modern multithreaded CPUs like AMD Ryzen series processors, FEMFX enables developers to add a whole new level of physics realism to their games.

 

TressFX is our GPU-accelerated realistic hair and fur rendering and simulation technology and the new version 4.1 offers improved performance and new features, including Unreal Engine integration.

 


Click to enlarge image

To make it easier for developers to see FEMFX and TressFX in action, and for gamers to be able to check out some of the advanced effects they can expect to see in future game releases, we’ve put together some standalone demos that can be downloaded today.

 

For FEMFX, we have two demos – the “FEMFX Demo” is an interactive experience that shows off different FEM physics effects and the “Alien Pods” demo is an example of the gameplay puzzle mechanics that FEMFX could enable.

For TressFX, the “Old King” demo is a non-interactive real-time example of the kind of high-quality extremely realistic hair and fur effects our technology enables.

 

*This demo does not have audio


Learn More about FEMFX on GPUOpen

Learn More about TressFX on GPUOpen

 

 

 


“Let’s Build…”, Our Developer Event You Can Attend from Home

To finish up the GPUOpen relaunch week, we are bringing everything together into our first-ever developer event you can attend virtually. The “Let’s build…” event includes many of the presentations we had planned for the now-postponed Game Developers Conference (GDC) 2020, giving everyone a chance to watch them.

 

Here is a preview of the video presentations you can watch starting 4 PM BST, 11 AM EDT this Friday:

  • AMD Ryzen Processor Software Optimization: An introduction to the AMD Ryzen family of processors followed by advanced optimization topics.
  • Optimizing for the Radeon RDNA Architecture: Join this session to learn about the details of RDNA and how it differs from GCN architecture.
  • From Source to ISA: A Trip Down the Shader Compiler Pipeline: Uncover the secrets of the shader compiler on a journey from the source code to the RDNA ISA.
  • A Review of GPUOpen Effects: This presentation will provide an overview of existing and new graphics effects available on GPUOpen, including FidelityFX.
  • Curing Amnesia and Other GPU Maladies with AMD Developer Tools: Meet the newest tool in AMD's Radeon tool suite - the Radeon Memory Visualizer.
  • Radeon ProRender Full Spectrum Rendering 2.0: The Universal Rendering API: An introduction to the upcoming Radeon ProRender 2.0, the universal rendering API.


Learn More About the “Let’s Build…” Event




Alexander Blake-Davies
is a Software Product Marketing Specialist for Radeon Software for Developers at AMD’s Radeon Technology Group. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third-party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

  1. AMD FreeSync technology requires AMD Radeon graphics and a display that supports FreeSync technology as certified by AMD. AMD FreeSync Premium technology adds requirements of mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. AMD FreeSync Premium Pro technology adds requirements for the display to meet AMD FreeSync Premium Pro compliance tests. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127

2020 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Unreal and its logo are trademarks or registered trademarks of Epic Games, Inc. in the US and elsewhere. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

In 2016, we made a pretty bold commitment to you: we would continue to support AMD Socket AM4 until 2020. It was a big promise, especially given what people were accustomed to with other platforms. In the four ensuing years, the humble Socket AM4 has been on an incredible trajectory:

 

  • 4X more cores and 8X more threads (4C4T → 16C32t)
  • 4X architectures (“Excavator” → “Zen” → “Zen+” → “Zen 2”)
  • 4X process technologies (28nm → 14nm → 12nm → 7nm)
  • 4X PCIe bandwidth (12x PCIe Gen 3 → 24x PCIe Gen 4)
  • +33% DRAM bandwidth (DDR4-2400 → DDR4-3200+)


Nobody has even come close to a compatibility effort like this in the history of x86 processors. Until the advent of Socket AM4, I think it’s fair to say that most PC builders expected every socket to be a dead end: use it for the processor it launched with, then get another one when a new CPU launches. But our technology is different.


And that difference is no accident: it was for you. It was by design. And we're still working on it. About 9 years ago, we set out to create one CPU socket that could help your PC grow with us. It has been an enormous engineering challenge to create a platform that can host so many different architectures and configurations along the way. But we were up to the challenge, and we are still investing in it, because we knew how unique and special it could be. We know it’s daunting to feel like you need to replace all of your core hardware just to get a CPU upgrade. It’s expensive. As enthusiasts ourselves, we totally get it.


Now that we’re in 2020, you’re undoubtedly wondering just how far that commitment goes. You have questions about what happens next. And we’re ready to share a little more detail, starting with The Big Question.

 

Q: Will the “Zen 3” architecture be compatible with AMD Socket AM4?
A: Yes! AMD officially plans to support next-gen AMD Ryzen desktop processors, with the “Zen 3” architecture, on AMD X570 and B550 motherboards. This will require a BIOS update. Specific details about this update will come at a later time, but we’re committed to keeping you up-to-date. We’ve also updated our official chipset/CPU support matrix to take future “Zen 3” processors into account (below)!

 


Q: What about (X pre-500 Series chipset)?
A: AMD has no plans to introduce “Zen 3” architecture support for older chipsets. While we wish could enable full support for every processor on every chipset, the flash memory chips that store BIOS settings and support have capacity limitations. Given these limitations, and the unprecedented longevity of the AM4 socket, there will inevitably be a time and place where a transition to free up space is necessary—the AMD 500 Series chipsets are that time.


Q: How long will Socket AM4 last from here?
A: This will depend on the schedule of industry I/O technologies. Such technology changes typically require adjustments to the pin count or layout of a processor package, which would necessitate a new socket. We have no specific details to share concerning this roadmap or timing right now, but we know it’s important to keep you updated—and we will.


Q: Wait, wait, I have more questions!
A: All shall be revealed in time! For now, we can all focus on what’s at hand: AMD B550 motherboards arrive soon, and we wanted you to rest easy knowing that an investment in this platform gives you a clear upgrade path tomorrow. The same is true for AMD X570 motherboards, too.


Historic upgradeability is what AMD Socket AM4 has been known for throughout its life, and that legacy continues—even now in 2020. So, if you’d like to know more about the AMD B550 chipset, please visit AMD.com. And if you’re interested in building a new gaming rig around AMD B550, motherboards will be available starting June 16th.

 

Stay tuned!

 

Robert Hallock is the Technical Marketing lead for AMD consumer processors. The information contained herein is for informational purposes only and is subject to change without notice. Timelines, roadmaps, and/or product release dates are plans only and subject to change. “Zen"; "Zen+"; “Zen 2”; and “Zen 3” are codenames for AMD architectures and are not product names. GD-122

adit.bhutani

Game Beyond 4GB

Posted by adit.bhutani May 6, 2020

PC Gaming continues to push the limitations of PC hardware every year in the quest for improved visuals and framerates. One of the ways to enjoy the latest titles on your PC is to ensure your graphics card has enough Graphics Memory (VRAM).

 

A few of the newer AAA games benefit greatly from having more VRAM available to store assets needed, play at higher resolutions, and to enable the latest visual effects.

 

For those looking at making sure they have enough Graphics memory for games that are pushing the limits of 4GB, AMD RadeonTM RX graphics cards provide a wide set of solutions in 6GB or 8GB capabilities that include: RadeonTM RX 570, RX 580, RX 590, and RX 5000 Series GPUs.

 

 

When gaming with insufficient levels of Graphics Memory, even at 1080p, gamers might expect several issues:

  1. Error Messages and Warning Limits
  2. Lower Framerates
  3. Gameplay Stutter and Texture Pop-in Issues

 

Recent releases have shown marked performance increases when switching from a RadeonTM 5500 XT 4GB to a RadeonTM 5500 XT 8GB.  In DOOM Eternal, the 8GB card runs the game at Ultra Nightmare settings at 75FPS (1080p), while the 4GB card can’t apply the graphics settings with that level of VRAM1. Looking at titles such as Borderlands 3, Call of Duty Modern Warfare, Forza Horizon 4, Ghost Recon Breakpoint, and Wolfenstein 2: The New Colossus, there is a performance improvement on average of up to 19% across these games when using the same card and increasing the amount of VRAM from 4GB to 8GB2.   

 

    

 

AMD is leading the industry at providing gamers with high VRAM graphics solutions across the entire product offering. Competitive products at a similar entry level price-point are offering up to a maximum of 4GB of VRAM, which is evidently not enough for todays games. Go Beyond 4GB of Video Memory to Crank Up your settings. Play on RadeonTM RX Series GPUs with 6GB or 8GB of VRAM and enjoy gaming at Max settings.

 

Get Yours Now at the AMD Shop

 

Adit Bhutani is the Product Marketing Specialist for Radeon and Gaming at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

 

  1. Testing done by AMD performance labs 04/5/2020 on Radeon RX 5500XT (4GB vs. 8GB) (Driver: 20.2.2), Intel Core i9 9900K (3.6 Ghz), 16GB DDR4 3200MHz, Gigabyte Z390 Aorus Elite, F7 bios, Win10 Pro x64 18362. Performance may vary. RX-477
  2. Testing done by AMD performance labs 11/29/2019 on Ryzen 5 3600X, 16GB DDR4-3200MHz, ASROCK X570 TAICHI, P1.70A, Win10 Pro x64 18362.175, AMD Driver 19.50. . Using Borderlands 3 @ DX12 High, Call of Duty: Modern Warfare  @ DX12 Ultra, Forza Horizon 4 @ DX12 Ultra, Tom Clancy’s Breakpoint @ DX11 Very High, Wolfenstein: The New Colossus @ Vulkan, Ultra. PC manufacturers may vary configurations yielding different results. Performance may vary. RX-411

                        

We hope all of you are staying safe and doing well during this extraordinary time in our lives.  Here at AMD, our team remains committed in delivering great drivers for you to use, and we have worked hard over the past month to deliver new game driver updates supporting three new game titles – Resident Evil 3, Predator Hunting Grounds and Gears of War Tactics. In addition to the game day 0 driver support, we have also been working at resolving issues that the community have been reporting back to us.

Here is a list of the top issues we have resolved this month:

  • Overwatch and Heroes of the Storm may experience a black screen or application hang while gaming for extended periods of time on some Radeon RX Vega series graphics product system configurations.
  • HDR may fail to enable or be detected in applications and games using the Vulkan API.
  • Doom Eternal may fail to launch in some hybrid graphics system configurations.
  • Radeon ReLive streaming1 may fail to launch or may crash when a stream session is started with performance metrics overlay enabled.
  • Some clock values may fail to populate for a limited number of graphics products in the Radeon Settings Hardware information tab.
  • Hotkeys can no longer be assigned to a single digit or character as this has the ability to block or cause interference with some default Windows functionality.
  • Some AMD FreeSync Premium2 supported displays may not list all supported refresh rate options in Windows when Radeon FreeSync Premium is enabled in the displays OSD settings.
  • Radeon RX Vega series graphics products may experience a system hang or black screen when running Folding@Home while also running an application using hardware acceleration of video content.
  • A system crash or hang may be experienced when using Edge browser to play Netflix content.
  • XSplit may experience an application hang or freeze when performing a scene switch.
  • Minor stuttering may occur when performing a task switch with performance metrics overlay open in some games.
  • Overwatch may experience an intermittent crash while entering a game or during extended gameplay sessions.
  • Radeon RX 5700 series graphics product system configurations may intermittently experience a display loss or black screen while gaming or on desktop.
  • Radeon Software may experience an application crash when playing games with non-alphanumeric characters in the game title.
  • Radeon RX Vega series graphics products may experience an application crash with Microsoft Teams when hardware acceleration is enabled.
  • An ‘Unable to get requirements’ error message may intermittently occur when viewing the Upgrade Advisor tab in Radeon Software.
  • Radeon RX Vega series graphics products may experience a system crash or TDR when playing games with Instant Replay enabled.
  • Resolved an install issue where Error 1603 could occur when a registry key was not correctly read during installation.

We are also actively looking in to addressing the following outstanding issues:

  • Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround.
  • Using the Microsoft Edge web browser to playback video content with a multi display system configuration may cause a system hang or crash after extended periods of use.
  • Performance Metrics Overlay3 incorrectly report higher than expected idle clock speeds on Radeon RX 5700 series graphics products. Performance and power consumption are not impacted by this incorrect reporting.
  • Modifying the HDMI Scaling slider may cause FPS to become locked to 30.
  • Some games may exhibit stutter intermittently during gameplay on Radeon RX 5000 series graphics products.
  • Radeon RX Vega series graphics products may experience a system crash or TDR when performing multiple task switches using Alt+Tab.
  • Desktop or In-game corruption may occur intermittently when HDR is enabled.
  • Direct ML Media Filters are currently unavailable in Radeon Software Media gallery for video or image content.
  • Some users may still experience black screen or system hang issues during extended periods of gameplay. AMD will continue to monitor and investigate reports of these issues closely.
  • Some laptops may encounter a BSOD when installing Radeon Software Adrenalin 2020 Edition over an existing OEM graphics driver. To work around this issue, first uninstall the OEM graphics driver using Programs and Features within the Control Panel. Once complete, install the Radeon Software Adrenalin 2020 Edition package and select the Factory Reset option during setup.

 

If you’re still experiencing any issues on your system, we kindly encourage you to submit a bug report so we can get to work on fixing them. Posting issues on Reddit and other community forums, although helpful, does not necessarily mean we’ll be able to spot your post or get enough information from it, so the best way to get issues resolved quickly would be to submit your report directly to AMD. 

Often, many problems can be resolved with a clean installation of our driver. In order to perform a clean installation, you must select the “Factory Reset” option at the beginning of the installation process.  Once this is selected, old instances of the driver will be removed, and the uninstaller will restart your system before the new driver installation begins.

 

Please feel free to check out our online resource that goes through detailed steps on how to enable key features or address common issues with Radeon Software. If you’re still having problems and would like to reach out to our customer care team, you can contact them here.

 

 

Warren Eng is the Product Marketing Manager for Radeon Software at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

 

 

Footnotes:

  1. Game streaming requires phone or tablet which supports Android 0 and greater or iOS 11 and greater. For TV support, Apple TV 4th and 5th generation running tvOS 12.x and greater, or Android TV 5.1 and greater are required. Streaming at 4K requires 4K capable streaming hardware and is compatible with: AMD Radeon GCN-based discrete graphics and newer. Supports Windows 7 and 10. Game Streaming available anywhere there is a high speed internet connection. For local profiles, all devices must be on the same local network. For internet streaming to work, your router must allow port forwarding and your PC must not be behind a network configuration that hinders connectivity. Controllers must be compatible with selected game and headset, please consult vendor for compatibility information. GD-159
  2. AMD FreeSync technology requires AMD Radeon graphics and a display that supports FreeSync technology as certified by AMD. AMD FreeSync Premium technology adds requirements of mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. AMD FreeSync Premium Pro technology adds requirements for the display to meet AMD FreeSync Premium Pro compliance tests. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127
  3. Overclocking AMD processors, including without limitation, altering clock frequencies / multipliers or memory timing / voltage, to operate beyond their stock specifications will void any applicable AMD product warranty, even when such overclocking is enabled via AMD hardware and/or software. This may also void warranties offered by the system manufacturer or retailer.  Users assume all risks and liabilities that may arise out of overclocking AMD processors, including, without limitation, failure of or damage to hardware, reduced system performance and/or data loss, corruption or vulnerability.  GD-106

 

In this time of the COVID-19 pandemic, many of us are looking for ways to help. While each of us are doing our part to combat the spread of the disease by washing our hands and practicing social distancing, you might want to consider using your computer to do more.

 

Folding@home is a research project focused on disease research. They employ a distributed computing model, meaning you can share your unused computer power with them to use in their research.

 

AMD has collaborated with Folding@home since 2005, helping to ensure our products are supported and properly optimized for this model. If you have an AMD powered system with computing capacity to give, this is a great way to help the research community, not only for COVID-19, but with other critical research as well.

 

You can get started by installing Folding@home on your system. Instructions and specifications can be found here: https://foldingathome.org/support/faq/installation-guides/ .  Please ensure that you have the Radeon Software Adrenalin 2020 Edition 20.4.2 version or later installed if you’re running a system equipped with Radeon graphics.

 

There has already been an incredible response in support of Folding@home, who is working hard to expand its network and setup additional simulations.  There is a lot of valuable science to be done, and your contribution could help in the research ahead.

 

You can even form your own team and recruit friends and family. Or, if you’re interested, feel free to join the AMD Covid-19 Folding Team number 254500, or one of the many AMD supporter teams and help continue this fight (just search for AMD on the Teams Statistics page)!

 

Learn more about what Folding@home is doing specifically regarding COVID-19 and how you can help at https://foldingathome.org/2020/03/15/coronavirus-what-were-doing-and-how-you-can-help-in-simple-terms/

 

 

Warren Eng is the Product Marketing Manager for Radeon Software at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

Over the past year we have been working to bring an even better experience to our APU users. Through your feedback, we have been able to fine-tune  Radeon™ Software and build new features to support the needs of gamers like you, with the redesigned Radeon™ Software Adrenalin 2020 Edition.

 

The reworked Radeon™ Software app is now available for Ryzen™ 4000 Series Mobile Processors, full compatibility listed here. This release introduces many of the amazing features first seen on Radeon™ discrete graphics (blog on that here), including a re-imagined interface that places hot, in-demand features at your fingertips. It’s important to know that your Ryzen™ 4000 Mobile Processor product may have an earlier version of Radeon™ Software when you receive it, this driver will not have the same features. The Adrenalin 2020 features are available via download on amd.com

 

One of the great features available with this update is that Radeon™ Software Adrenalin 2020 Edition can adapt to what you're doing.  For example, if you're on your desktop, the home screen that you see will be different from the one you would see if you were in game.  Functions will appear that are appropriate for each scenario so you can easily take advantage of all the powerful features we have to offer.

 

Turbocharge Your Game with Radeon™ Boost 4

The last thing you want your system to do is get bogged down when an enemy is firing at you. You need a system that is super responsive and fast so you can easily find and track down your target. Radeon™ Boost delivers that extra bit of performance and fluidity when fast motion via mouse input is detected, helping you get out of those sticky situations. Check out the full list of supported Radeon™ Boost game titles (here).

 

Radeon™ Image Sharpening 3

This advanced contrast adaptive sharpening algorithm helps restore clarity and brings out detail to in-game visuals, while having virtually no impact on performance. Enable this feature in Radeon™ Software and adjust the sharpness levels to your desired setting.


Radeon™ Anti-Lag2

The Radeon™ Anti-Lag feature in Radeon™ Software is designed to help reduce input lag in GPU-limited cases. Radeon Anti-Lag controls the pace of the CPU work to make sure it doesn't get too far ahead of the GPU, reducing the amount of CPU work queued up. As a result, Radeon Anti-Lag can shrink input lag helping to restore the responsiveness to your game, which is ideal for GPU limited scenarios.

 

 Power Saver Profile

Selecting this profile on your Ryzen™ based notebook will enable Radeon™ Chill, Radeon™ Image Sharpening and FreeSync1 Features, which can help you save power and extend battery life, while delivering a great gaming experience. 

 

Get all these great features and more by downloading Radeon™ Software Adrenalin 2020 Edition today for your Ryzen™ Processors and Radeon™ Graphics equipped notebook, and change the way you game.

 

 

 

 

Disclaimers:

Anna Fieger is the Product Marketing Coordinator of Radeon Software for AMD. Her postings are her own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

 

1. AMD FreeSync™ technology requires AMD Radeon™ graphics and a display that supports FreeSync technology as certified by AMD. AMD FreeSync™ Premium technology adds requirements of mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. AMD FreeSync™ Premium Pro technology adds requirements for the display to meet AMD FreeSync Premium Pro compliance tests. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase GD-127
2. Radeon™ Anti-Lag is compatible with DirectX 9 and DirectX 11 APIs, Windows 7 and 10. Hardware compatibility includes GCN and newer consumer dGPUs Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. GD-157
3. Radeon™ Image Sharpening is compatible with DirectX 11, 12, & Vulkan APIs and DirectX 9 for RX 5000 Series only, and Windows 10. Hardware compatibility includes GCN and newer consumer dGPUs, Ryzen 2000 series and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. GD-156
4. Radeon™ Boost compatibility includes Windows 7 and 10. Hardware compatibility includes Polaris and newer consumer dGPUs, Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support. GD-158
5. For game day-0 support and feature availability:
Compatibility and feature availability will depend on system manufacturer and/or packaged driver version, for most up to date drivers visit AMD.com GD-164

AMD has long been a strong supporter of next-generation, low-overhead graphics API technologies like Microsoft DirectX 12 that help take games to a whole new level. Therefore, we’re pleased to announce that in partnership with Microsoft we will provide full support for DirectX 12 Ultimate in our upcoming AMD RDNA 2 gaming architecture.

 


With this architecture powering both the next generation of AMD Radeon graphics cards and the forthcoming Xbox Series X gaming console, we’ve been working very closely with Microsoft to help move gaming graphics to a new level of photorealism and smoothness thanks to the four key DirectX 12 Ultimate graphics features -- DirectX Raytracing (DXR), Variable Rate Shading (VRS), Mesh Shaders, and Sampler Feedback.

 

“Microsoft and AMD worked closely on the development of the DirectX 12 Ultimate feature set to ensure a great experience with AMD RDNA 2 architecture”
                                                                        – Bryan Langley, Graphics Group Program Manager, Microsoft


DXR adds a new level of graphics realism to video games previously only available in movies, and AMD has collaborated with Microsoft on the design of DXR 1.1, an update to DXR that can deliver better efficiency and performance in many raytracing effects.

 

 

Support for hardware-accelerated DXR 1.1 raytracing with AMD RDNA 2 architecture will allow both PC and console gamers to experience stunning, next-level visuals in games that support DirectX 12 Ultimate. To give you a taste of the photorealistic realism DXR raytracing will enable we’ve put together a preview of what you can expect:

 

DXR 1.1 Raytracing Running on AMD RDNA 2 Silicon

With the announcement of DirectX 12 Ultimate, Microsoft is driving the next generation of games on both console and PC to new heights of realism and AMD is excited to be an integral part of this effort. With this new common graphics standard for both PC and consoles, gamers can expect to see advanced effects like raytracing come to more games sooner. In addition, DirectX 12 Ultimate will make developers’ lives easier, allowing them to develop games using the same common graphics API and graphics architecture for both PCs and consoles.

 

You can learn more about DirectX 12 Ultimate and its four key features in Microsoft’s Blog.

 


Alexander Blake-Davies
is a Software Product Marketing Specialist for AMD. His/her postings are his/her own opinions and may not represent AMD’s positions, strategies or opinions. Links to third-party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

Attribution

2020 Advanced Micro Devices, Inc. AMD, the AMD Arrow logo, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Microsoft, DirectX, and Xbox are registered trademarks of Microsoft Corporation in the United States and/or other jurisdictions. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

I am excited to share some of the details that Microsoft announced today on Xbox Series X, and how it is built upon the partnership with the team at AMD.

 

Together, we have relentlessly pushed the innovation boundaries of gaming devices for the last 15 years.  Today, AMD and Microsoft are excited to announce more details on the Xbox Series X, which will deliver an incredible and immersive gaming experience, including the next generation of performance, graphics, lighting, visuals and audio technologies.   

 

  

AMD and Microsoft worked together for several years to design and optimize every aspect of the Xbox Series X System on a Chip (SoC). The goal was to deliver a transformational design, generational performance and broad experience uplift with innovation throughout silicon, system and software. Key features include:

  • Transformational CPU computing performance powered by 8 “Zen 2” CPU Cores (16 Threads)
  • A customized GPU based on next generation AMD RDNA 2 gaming architecture with 52 compute units to deliver 12 TFLOPS of single precision performance, enabling increases in graphics performance and hardware accelerated DirectX Raytracing and Variable Rate Shading
  • New gaming experiences with seamless content paging from the SSD to the GPU based on the revolutionary Xbox Velocity Architecture
  • An innovative 320-bit wide GDDR6 memory interface to satisfy the most demanding visual experiences

 

 

These features will empower developers to create realistic and immersive experiences like we’ve never seen before. In addition, the design was built from the ground up to enable backward compatibility with existing Xbox One titles and will help drive a new generation of DirectX ecosystem that will continue to push the PC industry forward.   

 

The custom RDNA 2 GPU and “Zen 2” CPU Cores, SoC accelerators and re-architected software stacks will enable gamers to see better image quality, higher resolutions, more stable frame rates and much shorter boot and load times.

The Xbox Series X SoC was architected for the next generation of DirectX API extensions with hardware acceleration for Raytracing, and Variable Rate Shading. Raytracing is especially one of the most visible new features for gamers, which simulates the properties of light, in real time, more accurately than any technology before it.  Realistic lighting completely changes a game and the gamer’s perception.  

 

Xbox Series X will support the latest HDMI 2.1 specification, with support for 4K up to 120 Hz, as well as Variable Refresh Rate and Auto Low Latency Mode.

                                                                         

The Xbox Series X is the biggest generational leap of SoC and API design that we’ve done with Microsoft, and it’s an honor for AMD to partner with Microsoft for this endeavor.  The Xbox Series X is going to be a beacon of technical innovation leadership for this console generation and will propagate the innovation throughout the DirectX ecosystem this year and into next year.  It is a privilege to be Microsoft’s trusted partner, and we look forward to a successful launch this holiday season!

 

Sebastien Nussbaum is Senior Fellow and Corporate Vice President, Semi-Custom Products & Technologies at AMD. 

 

2020 Advanced Micro Devices, Inc.  All rights reserved. AMD, the AMD Arrow logo, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Microsoft, Xbox and DirectX are registered trademarks of Microsoft Corporation in the US and/or other countries. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

 

Cautionary Statement

This blog contains forward-looking statements concerning Advanced Micro Devices, Inc. (AMD) including, but not limited to, the strength, expectations and benefits regarding AMD’s technology roadmap, which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are commonly identified by words such as "would," "may," "expects," "believes," "plans," "intends," "projects" and other terms with similar meaning. Investors are cautioned that the forward-looking statements in this blog are based on current beliefs, assumptions and expectations, speak only as of the date of this blog and involve risks and uncertainties that could cause actual results to differ materially from current expectations. Such statements are subject to certain known and unknown risks and uncertainties, many of which are difficult to predict and generally beyond AMD's control, that could cause actual results and other future events to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. Investors are urged to review in detail the risks and uncertainties in AMD's Securities and Exchange Commission filings, including but not limited to AMD's Annual Report on Form 10-K for the year ended December 28, 2019.

 

In February 2017, AMD once more stepped into the gaming arena with its “Zen”-based AMD Ryzen 7 1800X processor in a multi-year journey to reclaim a spot at the top of the gaming CPU charts. Match by match, year by year, AMD has systematically climbed to the top of the rankings and today trades blows for the “gold medal” with the 3rd Gen AMD Ryzen processors. The third-party awards are clear: Ryzen is gaming.

 

In 2019, AMD thoughtfully entered another gaming arena. One that demands high performance computing, but with stealth power efficiencies: the Notebook Gaming Market. 2019 was a very good year for us in this market, winning some key strategic opportunities, but we intentionally played it slow. “Take your time to get it right,” we said. Ultimately, our expectation in this market was to bring desktop-level performance into the notebook form factor. Users, we think, wanted us to replay the desktop story and reset the gaming notebook market with an all new level of performance and technology. That was a feat that could not be accomplished with the existing technology … until now.

 

At CES we introduced our brand new AMD Ryzen 4000 H-Series Mobile Processors, the world’s first 7nm x86 mobile gaming processors, headlined by the Ryzen 7 4800H with 8 cores and 16 threads. We learned from our ascent in the desktop gaming arena, and architected from the ground up, a processor that delivers on our ambition to bring desktop gaming performance to a notebook form factor.

 

 

 

We believe that the Ryzen 7 4800H is one of the best gaming notebook processors today beating the i9-9880H in 3DMark Fire Strike Physics (a proxy for how the CPU impacts gaming performance)[1] and content creation applications like Cinebench R20 nT[2].  As great as that is, however, we aren’t stopping there. Enthusiast gamers demand more. And that drives those of us at AMD to push harder so we can deliver on that demand.

 

With that innovation mind set, we are proud to announce today the introduction of our AMD Ryzen 9 4900H mobile gaming processor.

 


 

The Ryzen 9 4900H pulls out all the stops for gaming notebooks: up to a 4.4GHz boost clock[3], a high 3.3GHz base clock[4], 8 cores and 16 threads, 45W TDP, and fantastic 7nm power efficiency to make the world’s best gaming notebooks thinner and lighter—as they should be.  

 

 

Cautionary Statement

This blog contains forward-looking statements concerning Advanced Micro Devices, Inc. (AMD) including, but not limited to, the features, functionality, expectations, benefits, timing and availability of the AMD Ryzen 9 4900H processor, which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are commonly identified by words such as "would," "may," "expects," "believes," "plans," "intends," "projects" and other terms with similar meaning. Investors are cautioned that the forward-looking statements in this blog are based on current beliefs, assumptions and expectations, speak only as of the date of this blog and involve risks and uncertainties that could cause actual results to differ materially from current expectations. Such statements are subject to certain known and unknown risks and uncertainties, many of which are difficult to predict and generally beyond AMD's control, that could cause actual results and other future events to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. Investors are urged to review in detail the risks and uncertainties in AMD's Securities and Exchange Commission filings, including but not limited to AMD's Annual Report on Form 10-K for the year ended December 28, 2019.

 

[1] Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen 4800H reference system and an ASUS Zephyrus M GU502GV system with Intel Core i7-9750H processor in 3DMark FireStrikePhysics. Results may vary. 3DMark is a registered trademark of Futuremark Corporation. RM3H-9  

[2] Testing by AMD Performance Labs as of 12/09/2019 utilizing an AMD Ryzen 4800H reference system and an ASUS Zephyrus M GU502GV system with Intel Core i7-9750H processor in CinebenchR20 nT. Results may vary. RM3H-8

[3] Max boost for AMD Ryzen and Athlon processors is the maximum frequency achievable by a single core on the processor running a bursty single-threaded workload. Max boost will vary based on several factors, including, but not limited to: thermal paste; system cooling; motherboard design and BIOS; the latest AMD chipset driver; and the latest OS updates. GD-150

[4] Base frequency is the approximate processor clock speed of a typical workload running at the processor’s standard TDP. GD-166.

You spoke, we listened. The AMD and Radeon communities include some of the most vocal people on the internet. You proudly show off your AMD hardware and rave about how great your system is, but you’re also quick to point out issues that you have come across with equal passion. Our team pays close attention to all your posts and we’ve worked diligently with our engineers to resolve as many of those issues as possible in the latest release of Radeon Software Adrenalin 2020 Edition.  

 

Last week, we released an early look driver that addressed a number of your concerns.  In fact, we checked in around 40 fixes including some of the issues that were leading to reported black screens that have been seen intermittently by the community. There is still work to be done, but we felt the number of resolved issues in this driver should, in our hope, fix the problem that may be affecting your system.  Today we are releasing the WHQL certified version of that driver, which has undergone further testing from our end.

 

Here’s a list of the top issues we’ve resolved with this driver:

  • Performing a task switch with some Radeon Software features enabled or some third-party applications with hardware acceleration running in the background may cause a system hang or black screen.
  • Improvements have been made that allow for more responsive fan ramp up or fan ramp down times on Radeon RX 5700 series graphics products.
  • Performance Metrics Overlay and Radeon WattMan incorrectly report lower than expected clock speeds on Radeon RX 5700 series graphics products during gaming workloads.
  • When Instant Replay is enabled, a TDR or black screen may occur when launching games or applications.
  • A black screen may occur when toggling HDR on in the game settings of Battlefield V.
  • The Witcher 3: Wild Hunt may experience an application hang or black screen during certain parts of the game or intermittently during gameplay.
  • Some video content in Chrome may appear as a black screen or be unresponsive on Radeon RX 5000 series graphics products when hardware acceleration is enabled.
  • Metro Exodus may experience an application hang or TDR when choosing some specific dialogue prompts in the Sam’s Story DLC.
  • Grand Theft Auto V may experience an application crash when invoking Radeon Software’s overlay with third party OSD applications running.
  • Monster Hunter World: Iceborne may experience intermittent crashes while idle or on the character creation screen.
  • Some games colors may appear washed out when HDR mode has been enabled in game and Windows on Radeon RX 5700 series graphics products
  • After a Factory Reset installation with the ‘Keep My Settings’ option chosen, Instant Replay could fail to function if it was enabled in the previous Radeon Software installation.
  • When invoking Radeon Software’s overlay while a game is open users may observe flickering in the game or in the Radeon Software interface.
  • Radeon Software may experience a crash and error message when locking Windows or performing a sleep or hibernate with the Radeon Software Streaming tab open.
  • A loss of display with working audio may be experienced on a limited number of displays when performing a mode change on Radeon RX 5000 series graphics products.
  • Radeon Software may fail to launch if Radeon Software’s overlay is disabled and a game is running in the background.
  • Battlefield V may experience an application hang or TDR after extended periods of play.
  • Some Origin games may fail to be detected or may detect the incorrect game title in Radeon Software.
  • Some productivity applications are being detected and listed in the Radeon Software games tab.
  • The Radeon Chill hotkey could sometimes continue to remain enabled once the user has removed or disabled the hotkey.
  • Red Dead Redemption 2 may exhibit blocky textures on snow covered terrain.
  • After resuming from sleep, Chrome may experience an application crash if video content was previously playing on Radeon RX 5700 series graphics products.
  • Radeon FreeSync status in Radeon Software may sometimes fail to update when enabling or disabling the feature through the display itself.
  • Fortnite may experience an application crash on Radeon RX 500 series Hybrid Graphics system configurations.

 

We are also actively looking at various other problems, including the following:

  • Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Enhanced Sync has been temporarily disabled from the gaming profile and any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround.
  • Performance Metrics Overlay and Radeon WattMan incorrectly report higher than expected idle clock speeds on Radeon RX 5700 series graphics products. Performance and power consumption are not impacted by this incorrect reporting.
  • DOOM may experience an intermittent system hang or application crash during gameplay.
  • Desktop cursor may intermittently remain visible after toggling Radeon Software’s overlay in some games. A workaround is to bring up the game menu or task switch to refresh the cursor.
  • A system crash or hang may occur when running the Final Fantasy XIV: Shadowbringers benchmark.
  • The Gaming tab in Radeon Software may display some folder locations appearing as games.
  • Radeon Software may open with an inconsistent window size or may not keep its previously set size when opened.
  • Modifying the HDMI Scaling slider may cause FPS to become locked to 30.
  • Some games may exhibit stutter intermittently during gameplay on Radeon RX 5000 series graphics products.
  • Some games may experience stutter while using Instant Replay or third-party applications that stream or perform screen capture. A potential workaround is to disable these features or applications while gaming.
  • AMD A-Series/E-Series APU Processors will reflect older Radeon Software Adrenalin 2019 Edition Settings user interface. AMD will update the user interface to the 2020 Edition in a future release.

  • Although this release resolves many black screen issues, AMD is aware that some users may still experience black screen or system hang issues during extended periods of gameplay. AMD will continue to monitor and investigate reports of these issues closely.

 

If you’re still experiencing any issues on your system, we kindly encourage you to submit a bug report so we can get to work on fixing them. Posting issues on Reddit and other community forums, although helpful, does not necessarily mean we’ll be able to spot your post or get enough information from it, so the best way to get issues resolved quickly would be to submit your report directly to us.  

 

Often, many problems can be resolved with a clean installation of our driver. In order to perform a clean installation, you must select the “Factory Reset” option at the beginning of the installation process.  Once this is selected, old instances of the driver will be removed, and the uninstaller will restart your system before the new driver installation begins.

Please feel free to check out our online resource that goes through detailed steps on how to enable key features or address common issues with Radeon Software. If you’re still having problems and would like to reach out to our customer care team, you can contact them here.

 

Warren Eng is the Product Marketing Manager for Radeon Software at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

Radeon Software had a very eventful 2019.  We introduced 20 new or improved features including game changing technologies like Radeon Image Sharpening, Radeon Anti-Lag and Radeon Boost. We completely overhauled the way you interact with our software, making it much easier for you to find and adjust your settings, and we changed the way you’re able to play games by allowing you to take your desktop PC games on the road and play them anywhere with your mobile phone or tablet using AMD Link.

 

With 2019 behind us, we want to enter this year with a renewed and sharpened focus on delivering the best and most stable driver possible to our users. That means listening to our community and addressing issues in a timely manner so all you have to worry about is the enemy around the corner instead of the graphics card in your PC.  

 

We're starting off strong right out of the gate this month, addressing and fixing a number of issues that have come up. We will provide regular updates similar to this blog moving forward to keep you informed on what we're working on to make your experience even better. Here is a list of resolved issues from this past month.  

 

  • The audible beeps at game startup from Radeon Chill, Radeon Boost, and Radeon Anti-Lag have been removed. These features now offer audible indicators only when activated or deactivated via hotkey.
  • The Radeon ReLive on screen timer indicator during recordings has been disabled by default but can be enabled in Radeon Software settings.
  • Controls for vertical sync may be hidden or disappear when Radeon Enhanced Sync is enabled.
  • Radeon ReLive may experience freezing or pausing issues during recordings when a high resolution camera is connected and in use.
  • CPU usage may sometimes remain high once Radeon Game Advisor has been invoked during a game.
  • Some users may experience an error message “Another instance is running” during download of a software update through the Radeon Software home screen.
  • The DuplicateDesktop process may sometimes cause high CPU usage while a game is running.
  • Radeon Software may close or may experience a crash upon resuming from sleep.
  • The toast message detailing the hotkey to open Radeon Software’s Overlay may still show up in some games after Radeon Software Overlay has been disabled.
  • Lost Ark may experience stuttering intermittently during gameplay.
  • Using a custom stream key with Radeon ReLive may fail to stream your content.
  • The ‘Stream’ button may remain active when in the process of choosing a region to stream even when a region has not been selected or chosen.
  • Some Radeon R9 200, Radeon R9 300 and Radeon R9 Fury series graphics products may experience instability with a limited number of DirectX9 or DirectX11 games when using a high refresh rate 120hz+ display. A workaround if you are experiencing this issue is to lower your displays refresh rate.
  • Some mpeg clips may experience a green tint on Radeon RX 5700 series graphics products when using Windows Media Player or the Movies & TV application.
  • MechWarrior 5: Mercenaries may experience a game crash and DXGI dialogue error when running the game using HDMI and Radeon FreeSync display configurations1.
  • Live streaming using the DouYu application with hardware acceleration enabled may cause video corruption on Radeon RX 5700 series graphics products.
  • Trials Rising may experience excessive fog/smoke in some areas of the game.
  • Missing text or corruption may be experienced in the right eye when playing the VR game Boneworks.
  • Fixed result overflows that can be experienced with Radeon RX 5700 series when using SETI@Home.
  • The ‘Shop AMD Products’ button may open the AMD.com homepage instead of the proper shopping web link.
  • The scrolling arrow options may intermittently fail to work during Radeon Software installation.
  • Up and Down arrow keys don’t work when using the search bar in Radeon Software.
  • Enabling HDR enabled displays in Windows may cause colors to become washed out.
  • Radeon Software sidebar appears behind the Windows taskbar when the taskbar is set to the same side of your display.
  • Playing Tom Clancy's: The Division 2 with HDR enabled and performing a task switch may cause display color corruption that persists even once the game is exited.
  • Mixed Reality Portal may experience color corruption or distortion near the edge of viewing areas on some headsets.
  • Resident Evil 2 may experience screen flashing when launching the game using DirectX12 API.
  • An intermittent black screen or loss of display may occur when performing parallel actions such as web browsing, gaming or watching video.
  • Some UE4 based titles such as KovaaK 2.0: The Meta, Tetris Effect and Snooker 19 may fail to launch with Adrenalin 2020 edition software.
  • Some single display Radeon RX 5700 series graphics product system configurations may experience intermittent reboots when the system is left idle on desktop.
  • A limited number of games such as Nioh, Dragon Quest Builders 2, WWE2k20, Dead or Alive 6 and Atelier Ryza may crash or fail to launch. Wolfenstein 2: The New Colossus is not detected in Radeon Software games manager.
  • Text overflow in some UI boxes or toast messages may be experienced in some language localizations.
  • Fan Tuning may change back to the default state when switching between available GPUs.
  • Copy text options are not available in the display specs table for Radeon Software.
  • An intermittent black screen or loss of display may occur when the system is left idle at desktop.
  • Factory Reset install may keep previously configured Radeon Software game profiles. This can cause mismatch between global graphics settings and per profile settings.

 

Here are some of the known issues we are currently working to address:

  • A loss of display with working audio may be experienced on a limited number of displays when performing a mode change on Radeon RX 5000 series graphics products.
  • A system crash or hang may occur when running the Final Fantasy XIV: Shadowbringers benchmark.
  • Integer Scaling may cause some video content to show flicker when the display resolution is set to less than native resolution.
  • Multiple games may have very dark or very bright graphics in game when HDR is enabled in Windows.
  • Radeon Anti-Lag enable and disable beep notifications may be played in error when individually pressing keys assigned to the hotkey.
  • The Radeon Software Overlay hotkey notification may sometimes be displayed during video playback in web browsers or launching some video player applications.
  • Radeon Software may open with an inconsistent size or may not keep its previously set size when opened.
  • Some Radeon RX 5700 series graphics users may intermittently experience a black screen while gaming or on desktop. A potential temporary workaround is disabling hardware acceleration in applications running in the background such as web browsers or Discord.
  • FPS gets locked to 30 when HDMI Scaling slider is moved to 1% or higher.

 

If you’re experiencing any issues on your system that aren’t covered here, we kindly ask that you submit a bug report so we can get to work on fixing them.

 

Typically, many problems can be resolved with a clean installation of our driver. In order to perform a clean installation, you must select the “Factory Reset” option at the beginning of the installation process (see image below).  Once this is selected, old instances of the driver will be removed and the uninstaller will restart your system before the new driver installation begins.

 

 

Please feel free to check out our online resource that goes through detailed steps on how to enable key features or address common issues with Radeon Software. If you’re still having problems or would like to submit an issue in to our customer care team, you can enter your problem request here.

 

 

Warren Eng is the Product Marketing Manager for Radeon Software at AMD. His postings are his own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

 

 

 

 

Microsoft is a registered trademark of Microsoft Corporation in the US and/or other countries. DirectX is either registered trademark or trademark of Microsoft Corporation in the US and/or other countries.

Radeon FreeSync Requires a monitor and AMD Radeon graphics, both with FreeSync support. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127

FreeSync 2 HDR does not require HDR capable monitors; driver can set monitor in native mode when FreeSync 2 HDR supported HDR content is detected. Otherwise, HDR content requires that the system be configured with a fully HDR-ready content chain, including: graphics card, graphics driver and application. Video content must be graded in HDR and viewed with an HDR-ready player. Windowed mode content requires operating system support. GD-105

Game streaming requires phone or tablet which supports Android 5.0 and greater or iOS 11 and greater. For TV support, Apple TV 4th and 5th generation running tvOS 12.x and greater, or Android TV 5.1 and greater are required. Streaming at 4K requires 4K capable streaming hardware and is compatible with: AMD Radeon GCN-based discrete graphics and newer. Supports Windows 7 and 10. Game Streaming available anywhere there is a high speed internet connection. For local profiles, all devices must be on the same local network. For internet streaming to work, your router must allow port forwarding and your PC must not be behind a network configuration that hinders connectivity. Controllers must be compatible with selected game and headset, please consult vendor for compatibility information.

Radeon Anti-Lag is compatible with DirectX 9 and DirectX 11 APIs, Windows 7 and 10. Hardware compatibility includes GCN and newer consumer dGPUs Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support.

Radeon Image Sharpening is compatible with DirectX 11, 12, & Vulkan APIs and DirectX 9 for RX 5000 Series only, and Windows 10. Hardware compatibility includes GCN and newer consumer dGPUs, Raven Ridge and newer APUs, including hybrid and detachable graphics configurations. No mGPU support.

Integer Scaling is compatible with Windows 10. Hardware compatibility includes GCN (2nd Gen) and newer consumer dGPUs, Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations.

Radeon Boost compatibility includes Windows 7 and 10. Hardware compatibility includes Polaris and newer consumer dGPUs, Ryzen 2000 and newer APUs, including hybrid and detachable graphics configurations. No mGPU support.

Today at CES, we announced the AMD FreeSyncTM Premium1 and AMD FreeSyncTM Premium Pro2 tiers.

 

FreeSync Logos 2020

 

AMD FreeSync3 technology is entering its sixth year since its introduction, and over the last six years, the FreeSync display ecosystem has grown exponentially. FreeSync is the largest gaming display ecosystem with 1000 certified displays expected January 20204. We are thrilled with the success of the ecosystem and the collaboration we have with our many display partners.

 

Over the last few years, gaming components, gamer expectations, and FreeSync technology have evolved. With more powerful gaming components, the needs of gamers and their expected gaming experiences have matured. Gamers looking for a premium, high refresh rate gaming experience should be enabled to easily identify and select the right products.

 

The AMD FreeSyncTM Premium tier enhances the baseline FreeSync tier with additional benefits, such as the following two key elements that that we believe are necessary for a high performance gaming experience:

  • At least 120 Hz refresh rate at minimum FHD resolution
  • Low framerate compensation (LFC)

 

Competitive gamers know that every frame matters. LFC helps ensure that when the framerate of a game is running below the minimum supported refresh rate of a display, the frames are displayed multiple times so that you can remain in the supported refresh rate of the display and maintain smooth gameplay.

 

Source: AMD internal data, December 2019

 

Prior to 2018, there were not many monitors in our ecosystem that adopted LFC technology while also offering a high refresh rate. Today, with the rapid growth of our ecosystem and the rapid growth of LFC displays, we are able to offer over 300 monitors in the new FreeSyncTM Premium tier.

 

The FreeSyncTM Premium Pro tier, previously known as FreeSync 2 HDR, delivers uncompromised high-performance gaming with stunning visual HDR fidelity. As games have evolved, immersive visual experiences are more important than ever. Gamers demand high performance and high-fidelity visual gaming experiences.  Displays certified for the AMD FreeSyncTM Premium Pro tier include highly accurate luminance and wide color gamut testing to enable an exceptional HDR visual gaming experience.

 

FreeSync

FreeSync Premium

NEW

FreeSync Premium Pro

Previously known as FreeSync 2 HDR

  • Tear free
  • Low flicker
  • Low latency
  • At least 120 Hz at min FHD resolution
  • Low framerate compensation
  • Tear free
  • Low flicker
  • Low latency
  • HDR capabilities and game support
  • At least 120 Hz at min FHD resolution
  • Low framerate compensation
  • Tear free
  • Low flicker
  • Low latency in SDR and HDR

 

The base FreeSync tier remains as an industry baseline for monitors, laptops, and TVs that have been designed and tested to meet a quality standard of performance. Regardless of tier, all FreeSync monitors go through a comprehensive certification process, which tests various aspects such as no tearing, low flicker, and low latency to enable highly responsive gaming.

 

Listen to our engineers talk about our certification process here:

 

 

It has been a successful six years and we are committed to further developing the FreeSync technology and ecosystem for all users to enjoy.

 

For more information, please visit our FreeSync website or read our FreeSync FAQ.

 

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Nan Huang is a product marketing manager within Radeon Technologies Group at AMD. Her postings are her own opinions and may not represent AMD’s positions, strategies or opinions. Links to third party sites are provided for convenience and unless explicitly stated, AMD is not responsible for the contents of such linked sites and no endorsement is implied. GD-5

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1. Requires a monitor and AMD RadeonTM  graphics, both with FreeSync Premium support. AMD FreeSync Premium requires mandatory low framerate compensation and at least 120 Hz refresh rate at minimum FHD. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-161.


2. FreeSync Premium Pro does not require HDR capable monitors; driver can set monitor in native mode when FreeSync Premium Pro supported HDR content is detected. Otherwise, HDR content requires that the system be configured with a fully HDR-ready content chain, including: graphics card, graphics driver and application. Video content must be graded in HDR and viewed with an HDR-ready player. Windowed mode content requires operating system support. GD-162.


3. FreeSync technology requires a monitor and AMD RadeonTM graphics, both with FreeSync support. See www.amd.com/freesync for complete details. Confirm capability with your system manufacturer before purchase. GD-127


4. As of September 2019, the number of FreeSync technology enabled screens available (900+) at https://www.amd.com/en/products/freesync-monitors - Largest ecosystem when compared to publicly available listings of competing product solutions at https://www.144hzmonitors.com/list-of-g-sync-monitors/ and https://www.blurbusters.com/gsync/list-of-gsync-monitors/ which list 58 screens respectively. GD-130.

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 2020 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, Radeon, Ryzen, FreeSync, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

With the latest Radeon Software 2020 Edition, we’ve simplified the streaming process while also providing more depth to the control of your content and streaming to your broadcast platform of choice has never been easier.

Let’s dive into how you can get started sharing your gameplay with the world using Radeon Software.

 

Getting Started

 

First let’s go over setting everything up in the desktop or full-screen overlay by Right-clicking your desktop and selecting AMD Radeon Software. Alternatively, you can use the ALT+R hotkey .

Go ahead and click the Streaming tab at the top which will bring you to the tab shown below, where we can begin to set up your stream.

 

 

Next, we are going to select which streaming service to use for our broadcast. This is done by clicking the Choose a Service drop-down menu on the left-hand side.

 

 

For now, we will use Twitch.TV, which will bring up a dialog box to enter your account credentials. If you don’t have an account yet, you can create an account right in the dialog box.

 

 

Once you’re logged in, the next step is to choose your region, again on the left-hand side. You’ll want to choose the region that is closest to you for optimal latency and connection stability, as a poor connection can lead to “dropped frames” which to your viewers, will show as video stuttering.

 

 

Now that we have all that out of the way, it‘s all locked in, ready to go when you are - anytime.

 

 

Setting up your Content

You can capture a specific window to stream called Region which is on the left-hand side and then select the app you wish to broadcast.

This is useful for certain situations with borderless window apps, but keep in mind to accomplish this Radeon Software will enable Desktop Recording that will show everything on your screen to your viewers, game and all.

 

 

 

The optimal streaming choice is Fullscreen which is the default, so no need to change anything, which will only stream your app or game.

The next step is to launch a game, which for this demonstration we have chosen Tom Clancy’s The Division 2.

Once the game is launched and running, we will invoke the Fullscreen Overlay with the ALT+R hotkey.

From here you can enable your Webcam by clicking Camera and adjust your microphone volume if you wish to be heard on stream by clicking the Microphone Icon (muted by default)

 

All that is left to do is to click Go Live and you’re on your way to streaming, building your audience, and your brand.

At any point in your broadcast you can bring up the Fullscreen Overlay again using ALT+R and preview your stream, making sure it is working and everything is set up just as you like it.

You can also check up on your broadcast chat by clicking Chat on the left-hand side to interact with your audience, which is vital to keeping your viewers engaged and returning to your stream every time you go live.

 

 

Fine-Tuning your Stream

 

If you want some more granular control, you can adjust the quality settings of your stream.

Those settings can be tweaked by opening the Fullscreen Overlay with ALT+R or if you’re on your desktop, Right-click and open AMD Radeon Software.

Now click the gear icon on the top right of Radeon Software, and click General sub-tab. Scroll down to the streaming settings on the left-hand side to adjust your stream quality and resolution.

We have provided a few profiles you select that can boost your stream quality at the expense of using more network bandwidth, so try and find which one looks best to you with a few test streams.

For a lot of people, 1600x900 (900p) at 60FPS with a bitrate of 6000kbps is a great sweet spot of video quality and bandwidth usage.

 

 

Technical Tips

 

  • Resolution in streaming refers to what resolution you are broadcasting, and your viewers will see, not what display resolution you are gaming on. (e.g. stream video is at 720p, but you are gaming on your display at 1080p)

 

  • Bitrate in streaming refers to the amount of data the video is encoding at (the video quality itself), which also directly ties to using more of your network upload bandwidth. There are a few general rules of thumb:

 

  • 720p 60FPS – 3500kbps – You will want at least a 5Mbps upload speed
  • 1080p 60FPS – 6000kbps – You will want at least a 10Mbps upload speed
  • 900p 60FPS – 6000kbps – You will want at least a 10Mbps upload speed
  • A lower resolution (720p, 900p) at a higher bitrate will generally look better and sharper for your viewers than a high resolution (1080p) at a lower bitrate.

 

Remember, broadcast sites have their own data cap at how much bandwidth you can send to their service. Additionally, your viewers will also need to watch the stream at the same bandwidth you are streaming at so users with poorer internet may struggle to smoothly enjoy your content, including older mobile devices which is a very popular way that streaming content is consumed.

 

Building your Audience

 

The art of streaming is mastered by consistency and practice, and we want to help you grow! Here are a few handy tips to help get things rolling:

  • Use Social Media. Post when you go live, and include a link to your channel page on whichever broadcast platform you have decided to use for your stream

 

  • Use a webcam and a microphone. If you’re comfortable with using these tools, audiences are more likely to interact with you and your content if they can see, hear and relate to the person conducting the stream

 

  • Be consistent. Set expectations for your growing audience so they know when to tune in, and create a schedule that you can reasonably follow, sharing that schedule to your social media accounts

 

  • Be genuine. Stay true to yourself and engage your audience as if they were your close friends, but perhaps without the hilarious pranks you might pull. People are appreciative of authenticity after all, your content is a reflection of you

 

  • Set up your channel page. Your channel on your chosen broadcast platform can give your audience information such as your biography (don’t use confidential information there), what hardware you’re using, your schedule, your social media pages, and whatever else you’d like to share

 

  • Getting started from the ground up takes time and dedication. Almost all streamers, big or small, have gone through the process of streaming to perhaps just one person for a time. If even that one person tells a friend about your stream, now you have two people to engage with, and maybe that person tells a few other friends or links your stream on their social page, bringing in more viewers, and so on

 

  • Ignore the viewer count. It sounds crazy, but just imagine you are streaming to thousands of people. The viewer count for some people can cause discouragement if they see low numbers. Hide it, ignore it, and focus on being more comfortable with streaming rather than chasing the number. If you follow the guidelines above, you have a chance to grow, it takes time

 

Wrapping Up

 

AMD Radeon Software is about breaking barriers.

With the tools we have created for you along with this guide, our goal is to help you break your own barriers and become the awesome streamer you always wanted to be.

We’ve got our own team of AMD streamers you can check out, ask questions, and see how they run their streams, found here: http://Twitch.TV/AMD.

 

Anna Fieger is a Product Marketing Coordinator for AMD. Her postings are her own opinions and may not represent AMD’s positions, strategies or opinions. GD-5

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